Field Service Technician

Job not on LinkedIn

🔥 12 hours ago

🐊 Florida, North Carolina – Remote

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💵 $59.7k - $99.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Hypertherm Associates

Hypertherm Associates

1001 - 5000 employees

Founded 1968

🏗️ Construction

📦 Logistics

🏭 Manufacturing

Construction • Logistics • Manufacturing

<Hypertherm Associates> Hypertherm Associates is an associate-owned industrial manufacturer and solutions provider that designs, manufactures, and supports advanced cutting systems — including plasma, waterjet, and laser technologies — along with accompanying software, automation, and aftermarket services for connected factories. The company focuses on engineering-led innovation, customer-focused technology, and global B2B partnerships, offering hardware, enterprise software, and smart factory solutions to industrial customers worldwide.

📋 Description

• Travel directly to customer sites to represent Hypertherm’s Waterjet brand • Support planned delivery events and install and configure OMAX Waterjet equipment • Uncrate and inventory equipment, determine equipment layout and permanent placement, and assemble and connect sub-assemblies • Perform system testing and repairs • Provide new equipment and accessory training, including post-installation follow-up • Troubleshoot mechanical, electrical, and pneumatic issues on installed OMAX Waterjet equipment on-site, by email, and over the phone • Perform contract maintenance services at customer locations • Maintain timely, detailed, and analytical digital service records with photos and technical attachments • Provide feedback on product issues identified in the field • Partner with the sales team as a technical expert during customer-facing trade show demonstrations and pre-sales visits • Travel over 75% Monday-Friday

🎯 Requirements

• HS Diploma or GED • 2 years of Field Technical Service or related field • 2+ years with Cutting Solutions product experience • Ability to carry, pull, lift, push and grip over 70 lbs • Ability to crawl, twist and climb into machines • Must be able to stand and work while on your feet on hard surfaces for an extended time • Must be physically capable to meet the demands of the role • Solid understanding of electrical, mechanical, and CNC/PLC system fundamentals • Fluency in English required • Required ability to hold a valid Driver’s License in all 50 states • Must live in North Carolina, Georgia, or Florida within one hour of an international airport • Able to adapt to frequent travel, use travel systems and airline apps effectively, and adjust plans on short notice • Hands-on experience using multimeters, electrical schematics, software utilities, torque wrenches, and dial indicators • Strong mechanical aptitude across electrical, software, plumbing, pneumatic, and mechanical systems • Ability to train customers on product operation, maintenance, and software programming • Ability to read and interpret technical manuals for installation, operation, and training • Strong computer skills including Windows navigation, driver and firmware installation, and file management • Experience working in a process-focused environment • Ability to manage challenging customer interactions and serve as a key point of contact during product installation and repair • Preferred: AS Degree (electrical or mechanical field) • Preferred: Cutting Solutions operational and manufacturing assembly experience

🏖️ Benefits

• Collaborative, 100% employee-owned culture • Profit-Sharing and Employee Stock Ownership (ESOP) • Five days/year paid Community Service Time • Strong commitment to Environmental Stewardship • Stable, growing organization with a no-layoff philosophy • On-site field service training upon hire • Sponsorship of new applicants for employment authorization or other immigration-related support is not available

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