IT Technician

Job not on LinkedIn

🔥 7 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Digacore Technology Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Digacore Technology Consulting is a managed IT services provider that specializes in IT support, helpdesk services, and cybersecurity. The company takes ownership of technical issues, ensuring that clients' internet and technology systems are operational and efficiently managed. Digacore is committed to resolving problems quickly by coordinating directly with all necessary parties, thus alleviating the stress and complexity often associated with IT breakdowns.

📋 Description

• Handle advanced escalations and provide technical support for complex infrastructure and networking issues • Troubleshoot and support Windows Server, Active Directory, DNS, Group Policy, Microsoft 365, and Azure environments • Configure and manage file shares, permissions, SharePoint environments, and identity-related services • Troubleshoot firewalls, VPNs, switching, routing, Wi-Fi, and site-wide networking issues • Support virtualization platforms including VMware, Hyper-V, and AVD environments • Use PowerShell and automation tools to streamline administration and operational tasks • Maintain strong documentation, communication, and operational follow-through across support requests and escalations • Collaborate with L1, L2, Projects, and Engineering teams to resolve issues and improve service delivery • Identify recurring technical issues and contribute to operational improvements and standardization • Deliver a high-quality support experience through professionalism, responsiveness, and technical ownership

🎯 Requirements

• 5+ years of experience in an MSP or similar IT services environment • Strong experience with Windows Server, Microsoft 365, Azure, Active Directory, DNS, and networking technologies • Experience troubleshooting complex server, firewall, VPN, wireless, and infrastructure-related issues • Familiarity with VMware, Hyper-V, and Azure Virtual Desktop • Experience working within RMM and PSA platforms • Strong PowerShell scripting and automation experience preferred • Strong troubleshooting, analytical, and problem-solving skills • Ability to manage multiple priorities and remain calm under pressure • Strong communication skills and a professional, client-focused mindset • Strong documentation habits and operational follow-through • Bachelor’s degree or equivalent practical experience preferred

🏖️ Benefits

• $500 sign-on bonus • Medical & dental insurance — company covers 50% of employee premium • Life & long-term disability insurance — 100% company paid • HSA & FSA options • 401(k) with company match (1:1 on first 1%, 50% match on 2–6%) • 21 flexible PTO days (vacation, sick, and holidays combined) • 2 paid mental health days annually • Company-provided equipment • Employee referral bonus • Employee recognition program • Paid training & certification assistance • Clear career advancement pathways • Real career growth • Autonomy to own projects and make decisions • Collaborative culture • Strong leadership support

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