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IT Manager

🔥 4 minutes ago

🏈 Alabama, California, +17 more states – Remote

infoinfo

💵 $140k - $185k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

Where this job comes from

Posted on Prowess Consulting LLC's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Prowess Consulting LLC

Prowess Consulting LLC

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Seed Round on 2019-08

Consulting • Healthcare • Marketing

Prowess Consulting LLC is a strategic partner for enterprise technology success, specializing in data-driven and AI-powered solutions. The company offers a wide range of services, including AI consulting, predictive analytics, data management, process automation, software development, cloud app integration, and engineering IT testing. Prowess Consulting works with global enterprises and mid-market technology companies, helping them solve complex challenges and stay on the cutting edge of technology. Their expertise spans various industries including healthcare, retail, banking, and enterprise computing.

📋 Description

• Lead internal technology operations and a small team, reporting to the CISO • Own the IT function end to end, including budgeting, vendors, hiring, internal platforms, and assigned security and compliance controls • Lead the help desk for a distributed workforce across Washington, USA, Ahmedabad, India, and remote workers worldwide • Administer Microsoft 365, including Entra ID, Exchange Online, SharePoint Online, Teams, Intune, Purview, and Defender • Manage identity and access administration, including onboarding, offboarding, access changes, group and role design, and privileged access controls • Manage endpoint procurement, build standards, configuration, patching, recovery, and disposal • Manage vendors, contracts, licensing, and assets, including renewals and third-party risk reviews • Maintain business continuity for internal systems through backup, restore testing, and documented recovery expectations • Lead security operations, including vulnerability monitoring and remediation, logging, and incident response • Lead upgrades, improvement initiatives, and documentation • Own security and compliance controls supporting ISO 27001, SOC 2 Type II, HIPAA, and GDPR • Govern access, permissions, acceptable use, and internally built AI tooling • Support and govern an internal platform for help desk, IT, and user-built applications • Enable end users to securely build and operate applications and deploy them to teams • Help determine the future direction of the internal platform • Facilitate responsible adoption of AI, AI-based tools, and employee-created applications and systems

🎯 Requirements

• Must reside in Alabama, California, Colorado, Georgia, Iowa, Maryland, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington • Progressive responsible IT experience • Experience managing small teams, vendors, projects, and technical teams • Experience supporting corporate IT infrastructure and business applications • Experience leading system implementations, migrations, upgrades, and operational improvements • Experience with Microsoft 365 administration • Experience with ISO, SOC, and GDPR required • Experience implementing generative AI or automation solutions • Experience running technology operations and a small team in an environment with real compliance obligations • Fluency with at least one formal control framework • Identity-centered thinking: least privilege, scoped access, and risk minimization • Hands-on familiarity with modern AI tooling and active interest in its development • Microsoft 365 administration: Entra ID, Exchange Online, SharePoint Online, Teams, Intune, Purview, and Defender • Experience with infrastructure as code, version control, and repeatable deployment • Bachelor's degree in information technology, Computer Science, Information Systems, Cybersecurity, or a related field is highly desired

🏖️ Benefits

• Health insurance • Flexible spending account • Life insurance • Disability insurance • Paid time off • Retirement plan investing

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