
501 - 1000 employees
Founded 1985
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Digi International is a global provider of industrial IoT and M2M products, software, and managed services. The company designs and supplies embedded system-on-modules, RF modules (XBee), cellular routers and gateways, and related hardware, while offering cloud-based device management (Digi Remote Manager), security frameworks (Digi TrustFence), connectivity platforms, and professional/managed network services for enterprise, industrial, transportation, medical, and smart-city applications.
🔥 14 hours ago
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🤝 Client Partner
🦅 H1B Visa Sponsor
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501 - 1000 employees
Founded 1985
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Digi International is a global provider of industrial IoT and M2M products, software, and managed services. The company designs and supplies embedded system-on-modules, RF modules (XBee), cellular routers and gateways, and related hardware, while offering cloud-based device management (Digi Remote Manager), security frameworks (Digi TrustFence), connectivity platforms, and professional/managed network services for enterprise, industrial, transportation, medical, and smart-city applications.
• Own and drive expansion revenue across the book of business, including upsell, cross-sell, and renewals • Align SmartSense solutions to customer business outcomes, driving adoption, ROI, and long-term value • Identify, recommend, and close upsell and cross-sell opportunities with Sales teams • Facilitate executive-level business reviews, trainings, and regular check-ins • Serve as the voice of the customer internally, influencing product development, best practices, and roadmap priorities • Manage escalations and coordinate cross-functional resolution with Product, Support, and Operations teams • Develop strategic account plans capturing growth opportunities and operational improvements • Mentor and collaborate with team members to scale customer success practices • Help define and scale best practices for managing and growing enterprise accounts
• Proven track record of growing and retaining enterprise accounts through measurable business impact • Comfortable influencing Director through C-suite stakeholders and driving executive alignment • Strong project management, organizational, and communication skills • Comfortable balancing multiple priorities and accounts in a fast-moving environment • Collaborative team player with mentoring and leadership experience • Knowledge of enterprise-level operations within the FoodService and/or Healthcare sectors is required • Familiarity with SaaS, IoT, or enterprise software solutions is a bonus • Up to 50% travel for key customer meetings or team events • Candidates must have valid work authorization in the United States at the time of application • Visa sponsorship is not available
• Short-term incentive program • New hire stock award • Paid parental leave • Open (uncapped) PTO • Hybrid work environment • Competitive medical, health & wellbeing offerings • Competitive compensation offerings
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