Revenue Operations Manager

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of Digi International

Digi International

501 - 1000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Digi International is a global provider of industrial IoT and M2M products, software, and managed services. The company designs and supplies embedded system-on-modules, RF modules (XBee), cellular routers and gateways, and related hardware, while offering cloud-based device management (Digi Remote Manager), security frameworks (Digi TrustFence), connectivity platforms, and professional/managed network services for enterprise, industrial, transportation, medical, and smart-city applications.

📋 Description

• Partner with Account Executives and Account Managers on quoting for new business, renewals, and upsell • Build a proactive strategy to identify and mitigate churn risk ahead of renewal • Manage paid self-service accounts end to end, optimizing operational flows, pricing, and upgrade paths • Co-own Particle by Digi's HubSpot instance and ensure forecasting accuracy • Manage pipeline stage governance, territory and account assignment, and quote-to-cash handoffs • Work with Growth Engineering and Systems Engineering to create and maintain expansion and risk signals • Own quote-to-cash operations for commercial and self-serve billing • Review monthly Enterprise invoices and manage Growth Plan usage-based billing • Monitor usage daily, update Stripe subscriptions, and bill overages in arrears • Support deal desk functions, including quoting, pricing exceptions, approval workflows, and drafting initial order forms • Conduct win/loss and churn analysis and translate insights into process or tooling improvements • Design and maintain analytics and reporting dashboards for pipeline health, forecast accuracy, expansion, and churn risk • Evaluate, recommend, and help administer revenue systems and tooling • Set up and maintain internal RevOps systems and tooling as the stack evolves • Document processes and systems in runbooks

🎯 Requirements

• 4+ years of experience in revenue operations, sales operations, or business operations • Ideally experience in B2B SaaS or a hardware-plus-subscription business • Hands-on experience administering a CRM such as HubSpot or Salesforce • Familiarity with CPQ or quoting tools • Experience with subscription or usage-based billing platforms such as Stripe is a plus • Experience supporting renewal, upsell, or self-serve/PLG pricing motions is a plus • Strong analytical skills • Experience building dashboards and reporting in Tableau, Mode, or an equivalent BI platform • Experience designing and improving cross-functional revenue processes and driving adoption without formal authority • Data-driven and detail-oriented approach • Ability to work across diverse stakeholders • Solutions-oriented mindset • Excellent cross-functional communication and influencing skills • Ability to navigate organizational boundaries • Comfort with strategic planning and hands-on execution • Bachelor's degree in Business, Finance, Analytics, or a related field, or equivalent practical experience

🏖️ Benefits

• Remote work arrangement • Full-time employment

Apply Now

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