Documentation Specialist

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of DISA Global Solutions, Inc.

DISA Global Solutions, Inc.

1001 - 5000 employees

Founded 1987

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

DISA Global Solutions, Inc. is a leading provider of background screening, drug and alcohol testing, and compliance solutions for employers. Since 1986, the company has been helping employers hire and retain top talent by offering consolidated solutions that save time and resources. DISA's expertise includes background screening, drug testing, occupational health services, transportation compliance, and more. They serve a diverse range of industries, including healthcare, transportation, retail, finance, and entertainment, among others. DISA aims to help customers navigate complex screening laws, improve workplace safety, and build comprehensive compliance programs. The company is also known for its contractor management and entertainment compliance solutions. With a focus on integrating innovative technologies, DISA Global Solutions strives to enhance workforce compliance and safety across North America.

📋 Description

• Monitor the queue and follow up on MRO requests for donor documentation needed to determine final test result types • Contact physicians, dentists, pharmacists, emergency rooms, and other healthcare professionals to verify prescriptions, medications, or request approved medical-record releases • Monitor status, answer calls, return messages, and follow up until information is secured and documentation is complete • Enter documentation into the MRO computer system and update the queue to verify completed results • Alert the MRO about unusual findings and discrepancies • Determine whether medication or information provided matches the MRO request • Evaluate whether medication or information is metabolically correct as a potential explanation for a positive test result • Release verified negative test results and defer remaining positive tests to the MRO • Maintain familiarity with medical procedures, drug-testing processes, and drug classes • Maintain strict confidentiality and a positive, professional demeanor while interacting with clients and business partners • Perform other related duties as assigned

🎯 Requirements

• High School Diploma or GED required • Associates Degree preferred • 1 year of related MRO experience, medical, or pharmacy preferred • Intermediate skill level in Microsoft Office Suite • Exceptional writing, editing, and proofreading skills, with an eye for detail • Strong verbal and written communication skills • Ability to identify and quickly escalate issues • Must show initiative and be reliable to work with some independence once trained • Detail oriented, organized and able to problem solve • Ability to work Monday–Friday during the 10:00 am–6:30 pm EST schedule after training • Ability to sit up to 8 hours a day and occasionally walk, stand, and lift up to 15 lbs.

🏖️ Benefits

• Competitive pay • Ongoing training through the internal learning and development team • Monthly appreciation events • Opportunities for career advancement • Personal and Sick Paid Time Off • 401k with a highly competitive match • 11 Paid Holidays • Medical/Dental and Vision • Group Life Insurance • HSA/FSA • Employee Assistance Program • Educational Assistance Program • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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