Client Services Associate

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $28 - $34 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Disruptive Advertising

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

🤝 B2B

🛍️ eCommerce

📣 Marketing

B2B • eCommerce • Marketing

Disruptive Advertising is a leading performance marketing agency that specializes in optimizing digital marketing strategies across various channels such as paid search, social media, and SEO. The company is dedicated to helping authentic brands achieve their business goals by providing actionable marketing strategies and leveraging data-driven decisions. With a strong commitment to quality service, Disruptive Advertising offers clients immediate results and a unique approach to marketing that emphasizes collaboration, innovation, and exclusive partnerships.

📋 Description

• Support Client Service Managers and account teams with day-to-day client service activities • Assist clients with requests related to their accounts, projects, campaigns, and services • Communicate with clients through email, video meetings, telephone, and other approved communication channels • Update, maintain, and access client account information, documents, project records, and related materials • Ensure necessary information and documentation are received, organized, and properly recorded • Coordinate internal meetings, client meetings, and follow-up activities for account teams • Prepare reports, presentations, meeting materials, and other client-facing or internal documents • Maintain accurate and organized client and company records • Track outstanding requests, action items, and follow ups to help ensure timely completion • Collaborate with internal marketing, creative, analytics, and operations teams as needed to support client needs • Assist with identifying and resolving routine client questions or concerns and escalate more complex matters when appropriate • Perform other duties and responsibilities as assigned by management

🎯 Requirements

• Bachelor's degree preferred or equivalent combination of education and relevant experience • Prior experience in client services, customer service, account coordination, marketing, business operations, or a related field preferred • Proficient in Microsoft Office Suite programs, including Excel, Word, and Outlook • Strong organizational skills with the ability to manage multiple projects, deadlines, and priorities • Proven ability to review information, analyze data, and communicate findings accurately • Familiarity with digital marketing, advertising, analytics, or client account management is a plus • Exemplary track record of customer service and professional communication • Strong written and verbal communication skills • Demonstrated attention to detail and commitment to accuracy • Ability to work independently while maintaining effective communication and collaboration with a remote team • Comfortable learning and using digital communication, project management, and client relationship management platforms • 2 years of experience in Client Services, Customer Service, Marketing, or related field preferred • 2 years of customer service experience preferred

🏖️ Benefits

• 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Flexible schedule • Health insurance • Paid time off • Tuition reimbursement • Vision insurance