Sales Development Manager

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🔥 0 minutes ago

🌏 Anywhere in the World

⏰ Full Time

🟡 Mid-level

🟠 Senior

💵 Sales Development (SDR)

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Logo of Documo

Documo

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Documo is a company that offers cloud-based fax solutions tailored for regulated industries requiring secure and compliant communications. Their platform, mFax, provides a user-friendly interface for sending and receiving faxes and offers features such as bank-grade security and a powerful API for integration. Documo's services cater to various business sizes, providing monthly and annual pricing plans. With a focus on optimizing workflows, reducing paper waste, and enhancing security, Documo aims to modernize document processes and improve efficiency for its users.

📋 Description

• Lead, manage, and scale Documo’s sales development function • Set up qualification frameworks, messaging, KPIs, and SDR-to-AE handoff processes • Design outbound campaigns across cold calling, email, social selling, and events • Select, configure, and drive adoption of the SDR tech stack, including Salesforce • Document a repeatable SDR playbook that scales as the team grows • Guide SDRs to consistently exceed performance targets • Own metrics for activity, meetings booked, opportunity conversion, and pipeline generation • Report pipeline metrics, conversion rates, and coaching progress to executive leadership • Coach reps on account research, messaging, prospecting calls, and objection handling • Put the Documo Sales Playbook and ICP Persona Playbooks into practice • Run call reviews, email reviews, and roleplays • Assess each rep’s strengths and gaps and build individual development plans • Partner with Enablement and Product Marketing to ensure reps understand the product and value proposition

🎯 Requirements

• Proven background in B2B SaaS sales development, both as an SDR and as an SDR manager • Track record of hitting team pipeline targets • Strong grasp of sales methodologies, e.g., Challenger and MEDDIC • Experience coaching early-career reps • Passion for coaching, mentoring, and developing sales talent • Highly organized, with a disciplined approach to onboarding and training cadences • Hands-on leadership experience, including joining calls, reviewing recordings, and giving real-time feedback • Data-driven approach using Salesforce and sales engagement metrics as coaching inputs • Ability to work independently in a fast-paced, fully remote environment • Experience in technical or compliance-heavy sales, such as healthcare, HIPAA, or APIs, is a plus

🏖️ Benefits

• Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match • Annual bonus program based on role and company performance • Annual performance reviews with merit increases • In-person company kick-off to connect, collaborate, and celebrate • Equity opportunities to grow with us • Flexible remote work • Flexible paid time off • Competitive paid parental leave • Mental health support • Employee Assistance Programs (EAP) • Supportive, inclusive, and fun culture

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