Customer Relations Representative

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Dondrell Swanson - State Farm Insurance Agent

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 B2C

💸 Finance

⚕️ Healthcare Insurance

B2C • Finance • Healthcare Insurance

Dondrell Swanson - State Farm Insurance Agent is a local State Farm insurance agency based in Gilbert, Arizona that provides a broad range of personal and small-business insurance and financial products. The office offers auto, motorcycle, homeowners, condo, renters, life, health (including Medicare supplements), pet, boat and recreational vehicle insurance, as well as banking, annuities and other financial services. The agency emphasizes customer service with bilingual (English/Spanish) staff, virtual meeting options, extended contact availability, and a multi-person team of licensed representatives serving the Phoenix-area communities.

📋 Description

• Establish customer relationships and follow up with customers, as needed. • Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads. • Use a customer-focused, needs-based review process to educate customers about insurance options. • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

🎯 Requirements

• Must be currently licensed (Property & Casualty and/or Life & Health) • Prior State Farm experience required • Interest in marketing products and services based on customer needs • Excellent communication skills - written, verbal and listening • People-oriented • Detail oriented • Proactive in problem solving • Able to learn computer functions • Ability to work in a team environment

🏖️ Benefits

• Bonus based on performance • Competitive salary • Flexible schedule • Health insurance • Opportunity for advancement • Paid time off • Training & development • Dental insurance • Vision insurance • 401(k) matching