District Parts & Service Manager II

Job not on LinkedIn

🕒 June 3

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏖️ New Jersey, New York, +1 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $80k - $121k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Doosan

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1896

⚡ Energy

🏗️ Construction

🏭 Manufacturing

💰 Venture Round on 2023-06

Energy • Construction • Manufacturing

Doosan is a global company that has built a strong reputation over its century of operations, emphasizing the value of its people as its greatest asset. The company operates various sectors including power generation, construction equipment, and energy solutions through its subsidiaries like Doosan Skoda Power, Doosan Enerbility, and Doosan Bobcat. Doosan is committed to innovation and strategic growth, aiming to enhance its contributions to industries while supporting its workforce and community.

📋 Description

• Develop understanding of the assigned district, including market potential, customer demographics, and competition • Collaborate with dealerships to ensure quality operations and customer satisfaction • Build and maintain relationships throughout dealer organizations • Manage daily activities, plans, goals, and financial resources • Communicate customer and dealer needs to relevant departments • Contribute to annual district strategies and individual dealer plans • Drive district parts sales and effective stocking behaviors to meet AOP targets • Promote parts and service programs and company policies • Advise dealership staff on service and maintenance practices • Support new dealerships in establishing parts/service departments and evaluate capabilities • Assist with dealer termination processes as needed • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action-plan meetings • Create actionable plans and secure buy-in from dealer principals, parts managers, and service managers • Ensure execution of action-plan items, compliance, and continuous improvement • Resolve customer complaints jointly with dealers and dissatisfied customers, including follow-up on resolutions and satisfaction surveys • Provide technical resources during challenging customer-service situations

🎯 Requirements

• Bachelor's degree in a relevant field preferred; Associate’s degree or equivalent education combined with extensive relevant experience may also be considered • 5–7 years of experience in parts and service management, operations management, or customer support within relevant industries • Exceptional verbal and written communication skills • Strong relationship-building and networking abilities • Negotiation and conflict resolution skills • Understanding of mechanical principles and troubleshooting skills • Ability to use performance data for accountability, operational improvements, and accurate performance analysis • Experience leading team meetings and presenting ideas clearly • Ability to mentor and coach team members • Willingness to travel 50–75% within the assigned district, including air travel • Clean driving record and valid driver’s license • Must be located within the Northeast U.S. and part of Canada role territory

🏖️ Benefits

• Potential annual bonus based on performance • Medical, dental, vision, and prescription benefits • 401(k) match • Short- and long-term disability insurance • Health and flexible spending accounts • Employee assistance program • Life and AD&D insurance • Military and jury duty differential pay • Tuition reimbursement program • Work flex policy • Equipment rental program • Paid volunteer opportunities • Community non-profit donation match • Paid vacation, holiday, sick, bereavement, and parental leave