District Parts & Service Manager II

Job not on LinkedIn

🕒 June 3

🏖️ New Jersey, New York, +1 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $80k - $121k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Doosan

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1896

⚡ Energy

💰 Venture Round on 2023-06

Energy • Construction • Manufacturing

Doosan is a global company that has built a strong reputation over its century of operations, emphasizing the value of its people as its greatest asset. The company operates various sectors including power generation, construction equipment, and energy solutions through its subsidiaries like Doosan Skoda Power, Doosan Enerbility, and Doosan Bobcat. Doosan is committed to innovation and strategic growth, aiming to enhance its contributions to industries while supporting its workforce and community.

📋 Description

• Develop an understanding of the assigned District. • Collaborate with dealerships to ensure quality experiences. • Build and maintain relationships throughout the dealer organization. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively. • Drive district parts sales and effective stocking behaviors. • Promote parts and service programs at dealerships. • Advise dealership staff on service and maintenance practices. • Support potential new dealerships in establishing their parts/service departments. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly reviews, and action plans. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints.

🎯 Requirements

• Bachelor's degree in a relevant field; candidates with an Associate’s degree or equivalent education combined with extensive relevant experience may also be considered. • 5-7 years of experience in parts and service management, operations management, or customer support within relevant industries. • Exceptional verbal and written communication skills. • Strong relationship-building and networking abilities. • Demonstrated negotiation and conflict resolution skills. • Strong understanding of mechanical principles and troubleshooting skills. • Skilled in using performance data to drive accountability. • Experience leading team meetings and presenting ideas clearly.

🏖️ Benefits

• medical • dental • vision • prescription • 401(k) match • short & long term disability • health & flexible spending accounts • employee assistance program • life & AD&D insurance • military and jury duty differential pay • tuition reimbursement program • work flex policy • equipment rental program • paid volunteer opportunities • community non-profit donation match • paid vacation • holiday • sick • bereavement • parental leave