Associate Account Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $63.8k - $86.3k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dotmatics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Dotmatics is an AI-powered scientific intelligence platform that specializes in data management and workflow automation specifically for multimodal scientific discovery. It facilitates adaptive lab workflows, enhances collaboration across various scientific disciplines, and integrates advanced predictive analytics to accelerate research and development. With a suite of products, including solutions for bioinformatics, cheminformatics, and flow cytometry, Dotmatics supports researchers in making informed decisions, streamlining operations, and driving innovation in drug discovery and materials science.

📋 Description

• Own the health, retention, and growth of an assigned book of Luma customer accounts • Manage the full renewal cycle for named accounts and identify and close expansion opportunities with departmental buyers and smaller research teams • Partner with Strategic Account Executives, Customer Success, WW Renewals, Presales, Finance, RevOps, field sales, Sales, and Product • Identify and pursue expansion opportunities within existing accounts, including new departments, additional seats, and adjacent Luma products • Own the full sales cycle for small to mid-sized expansion opportunities, typically below $50K ARR • Conduct needs assessments, build business cases, and deliver proposals for renewal and expansion motions • Achieve or exceed quarterly and annual retention and expansion quotas • Build and maintain relationships with scientific researchers, lab managers, and departmental decision-makers • Understand customer workflows, pain points, and scientific objectives related to ELN, LIMS, cheminformatics, bioinformatics, and data visualization • Position Dotmatics solutions for research and data management challenges • Support onboarding and continued customer value realization • Own end-to-end renewals from 120-day renewal notice through contract execution • Forecast renewal risk and revenue; monitor account health signals and intervene early • Negotiate renewal terms, pricing, and contract structure within established parameters • Maintain accurate CRM records and provide updates on renewal status, pipeline activity, and account health • Develop product knowledge and monitor scientific research trends, laboratory informatics challenges, and the competitive landscape • Provide market intelligence and participate in pipeline and renewal forecast reviews

🎯 Requirements

• At least 4 years of experience in inside sales, renewal management, account management, or sales development • Preferably experience in SaaS, life sciences, or technical software • Proven track record of meeting or exceeding retention, renewal, or sales quotas • Understanding of complex sales cycles • Ability to work with Finance and RevOps to build sales contracts • Strong discovery, negotiation, and consultative selling skills • Excellent written and verbal presentation and communication abilities • Experience using CRM systems, with Salesforce preferred, and sales engagement tools • Self-motivated, organized, and able to manage time effectively • Comfortable managing a high-volume renewal book alongside expansion opportunities • Ability to collaborate in a team environment while managing independent renewal and sales responsibilities • Experience selling to or managing accounts within research organizations, pharmaceutical companies, biotechs, or academic institutions is an additional asset • Understanding of SaaS business models, subscription renewal cycles, and expansion-led growth motions is an additional asset • Familiarity with scientific research workflows and laboratory informatics, including ELN, LIMS, cheminformatics, bioinformatics, automation, and orchestration, is an additional asset • May hold a degree in Life Sciences, Chemistry, Biology, Biochemistry, or a related scientific field • Willingness to travel 30% or more for customer meetings, QBRs, and account management activities

🏖️ Benefits

• Remote-friendly environment • Equal opportunity workplace • Welcoming and supportive work environment