Senior Customer Manager

🔥 1 minute ago

🚗 Michigan, Pennsylvania, +1 more states – Remote

🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Dow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1897

🏭 Manufacturing

🚀 Aerospace

🌾 Agriculture

Manufacturing • Aerospace • Agriculture

Dow is a global leader in the chemical industry, providing a wide range of products and solutions that drive innovation across numerous sectors. The company is committed to advancing sustainability and delivering materials science expertise to address critical challenges such as clean water, clean energy generation and conservation, and increasing agricultural productivity. Dow operates in a variety of markets, offering diverse products and services tailored to meet the needs of its customers worldwide.

📋 Description

• Manage regional and cross-business aspects of a key global brand owner relationship focused in personal care • Manage other direct accounts of various sizes • Develop and deliver the annual sales plan • Understand Dow’s portfolio and strengths to enable explorations and uncover new opportunities • Work closely with TS&D and Marketing to build a pipeline of technical and commercial opportunities • Manage stakeholders and deliverables • Lead cross-functional teams • Participate in global negotiations or projects as needed • Prepare and implement account plans • Lead and coordinate customer relationships • Develop and execute sales and marketing plans, delivering value and volume • Collect and use market intelligence to shape sales and marketing plans • Lead and conduct negotiations and implement price changes • Collaborate with functional stakeholders to improve CX results • Use CRM, DSR, CMT, and Smart Pricing at expert level • Deliver growth, including cross-business opportunities • Evaluate and articulate short- versus long-term trade-offs for win solutions • Coach and mentor junior employees

🎯 Requirements

• A minimum of a bachelor’s degree or relevant military degree equivalence at or above a U.S. E5, Canadian Petty Officer 2nd Class, or Sergeant ranking • A minimum of 7 years of relevant working experience • Ability to work legally in the United States • No visa sponsorship/support is available, including for any type of U.S. permanent residency process • Strong business acumen and ability to clearly communicate financial trade-offs • Strong written and verbal communication skills • Negotiating skills and a strong bias for action • Ability to build and maintain strong, productive relationships with customers, colleagues, and cross-functional stakeholders • Leadership skills to work cross-functionally and drive initiatives/issues through influence • Project management skills, business acumen, and strategic/analytical thinking capability • Willingness to travel based on business needs

🏖️ Benefits

• Equitable and market-competitive base pay and bonus opportunity • Benefits and programs supporting physical, mental, financial, and social well-being • Competitive retirement program, including company-provided benefits, savings opportunities, financial planning, and educational resources • Employee stock purchase programs (availability varies depending on location) • Student Debt Retirement Savings Match Program (U.S. only) • Robust medical and life insurance packages • Travel insurance available in certain countries/locations • Training, mentoring, work experiences, community involvement, and team-building opportunities • Workplace culture empowering role-based flexibility • Competitive yearly vacation allowance • Paid time off for new parents, including adoptive and foster parents • Paid time off to care for sick or injured family members • Paid time off for volunteering and Employee Resource Group’s participation • Wellbeing Portal • On-site fitness facilities (availability varies depending on location) • Employee discounts for online shopping, cinema tickets, gym memberships, and more • Transportation allowance (availability varies depending on location) • Meal subsidiaries/vouchers (availability varies depending on location) • Carbon-neutral transportation incentives, e.g. bike to work (availability varies depending on location)