Assistant Manager, Player Development

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $88.4k - $110.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Lead and grow the VIP team in a highly competitive market. • Manage a team of VIP Hosts. • Drive revenue and metrics through strategic sales. • Elevate service for new and existing customers. • Collaborate with internal teams to execute the company vision and deliver the best player experience. • Drive VIP sales metrics, customer engagement, market share, and net revenue while maintaining and enhancing customer relationships. • Contribute to process and compliance initiatives that improve operations, efficiency, and service. • Coach team members to improve performance. • Work with Analytics teams to monitor reinvestment programs, including comps and earned or reward incentives. • Develop and implement sales training programs across the VIP team. • Participate in escalations and work with customers and internal teams to provide timely resolutions. • Manage a high-performing team through coaching, actionable feedback, and a solutions-oriented approach.

🎯 Requirements

• Bachelor’s degree in a related field or relevant experience with 4 years of experience in Marketing and Sales, specifically as it relates to relationship building, retention, and growth. • At least 1 year of experience managing a sales team through effective communication, coaching, and performance management. • Passion for improving the player experience, problem-solving, and promoting positivity amongst the team. • Demonstrated success in identifying and implementing strategies that improve operational efficiency and increase revenues while controlling expenses. • Must be able to obtain and maintain required State Gaming Licenses. • May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

🏖️ Benefits

• Bonus • Equity • Benefits as applicable