
1001 - 5000 employees
Founded 2012
đź Gaming
✠Sports
đ„ B2C
Gaming âą Sports âą B2C
DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.
đ„ 0 minutes ago
đ Massachusetts â Remote
đ” $153.4k - $191.8k / year
â° Full Time
đą Junior
đĄ Mid-level
đ§âđ§ Technical Customer Success Manager
đ«đšâđ No degree required
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1001 - 5000 employees
Founded 2012
đź Gaming
✠Sports
đ„ B2C
Gaming âą Sports âą B2C
DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.
âą Lead, mentor, and develop a team of Data Engineers, supporting career growth, performance, and a collaborative team culture âą Guide delivery of high-quality, scalable data solutions across the customer domain âą Advance AI-enabled software development lifecycle practices to improve engineering efficiency and accelerate delivery âą Stay hands-on with the codebase and provide architectural guidance âą Help the team navigate complex technical challenges âą Set technical standards for scalable, testable, reliable, and high-performing data solutions âą Lead technical design discussions and communicate decisions, tradeoffs, and recommendations âą Build an accountable engineering culture focused on communication, collaboration, ownership, and continuous improvement
âą At least 2 years of technical management experience, including direct people leadership, career development, coaching, and performance management âą Strong Data Engineering background âą Hands-on SQL experience across data ingestion, transformation, and delivery âą Experience with cloud data platforms such as Snowflake, Databricks, or BigQuery âą Familiarity with Kafka, Airflow, Terraform, Python, and Datadog âą Hands-on experience with agentic coding workflows, including multi-step AI development loops to build, test, and ship code beyond AI-assisted autocomplete âą Technical depth with mentorship, team-building, and communication skills âą Ability to engage technical and non-technical audiences âą Customer 360 or Customer Data Platform experience is a plus âą Strong ownership and accountability, adaptability, and continuous-improvement mindset âą May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment
âą Bonus âą Equity âą Benefits as applicable âą Potential guidance through the gaming-license process if relevant to the role
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