VIP Service Representative

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $64k - $80k / year

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Build strong, authentic, and trusted player relationships while identifying opportunities to elevate the customer experience • Participate in customer events to elevate the brand and increase customer engagement • Effectively distribute an allotted promotional budget amongst VIP players • Proactively champion best-in-class customer experiences • Execute against all VIP policies and guidelines, including responsible gaming policies • Execute the day-to-day strategy of the VIP engagement program to understand player needs and foster long-term loyalty • Provide best-in-class services to valuable customers and share promotions and personalized offers

🎯 Requirements

• Bachelor's degree in a related field or relevant experience • At least 1 year of experience in a sales or account management role • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment • Ability to analyze data and trends to make quick and confident decisions • Willingness to travel and work nights and weekends • Must be able to obtain and maintain required State Gaming License • May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment

🏖️ Benefits

• Bonus • Equity • Benefits as applicable