
1001 - 5000 employees
Founded 2004
đĽ Healthcare
âď¸ SaaS
đ Pharmaceuticals
đ° Secondary market on 2021-12
Healthcare ⢠SaaS ⢠Pharmaceuticals
<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.
đ August 10
đ¸ Tennessee â Remote
đľ $21 - $23 / hour
â° Full Time
đ˘ Junior
đĄ Mid-level
đ Pharmacist
đŤđ¨âđ No degree required
đť Ghost score 35%
Where this job comes from
Posted on Dragonfly Health's careers page, not through a job board
First seen by Remote Rocketship August 10
Still open on Dragonfly Health's site. Checked 12 hours ago.

1001 - 5000 employees
Founded 2004
đĽ Healthcare
âď¸ SaaS
đ Pharmaceuticals
đ° Secondary market on 2021-12
Healthcare ⢠SaaS ⢠Pharmaceuticals
<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.
⢠Process new prescriptions, refills, and discontinuations with a high level of accuracy ⢠Maintain complete and compliant patient medication profiles ⢠Respond to high-volume inbound calls from hospice partners, prescribers, and clinical staff ⢠Triage and resolve routine service inquiries, escalating complex issues appropriately ⢠Deliver exceptional customer service through clear communication and active listening ⢠Apply de-escalation techniques when supporting urgent or emotionally sensitive situations ⢠Meet service level, quality, productivity, and documentation standards ⢠Utilize pharmacy systems and internal tools to manage workflows and document activity ⢠Identify service issues and partner with operations leadership on resolution ⢠Participate in training, system updates, and continuous improvement initiatives ⢠Support hospice pharmacy operations by ensuring accuracy, continuity, and responsiveness ⢠Partner with pharmacists and peers to support patient safety, service quality, and the overall care experience
⢠Minimum of 2 years of recent pharmacy technician experience ⢠High school or better ⢠Required CPhT or EXCPT Pharmacy Technician certification ⢠Experience as a Pharmacy Technician in a healthcare setting ⢠Detail-oriented approach with strong accuracy and compliance focus ⢠Strong verbal and written communication skills with a calm, empathetic approach ⢠Ability to manage multiple priorities in a fast-paced, call-driven environment ⢠Experience working with pharmacy systems, patient records, or workflow platforms ⢠Customer-focused mindset with efficient problem-solving ability ⢠Ability to handle sensitive patient and clinical information confidentially ⢠Adaptability to changing processes, systems, and priorities ⢠Strong organizational skills and attention to documentation standards ⢠Collaborative ability to partner effectively with pharmacists and peers ⢠Working knowledge of Microsoft Office Suite ⢠Clear and effective verbal communication
⢠Competitive Pay 21.50-23.50 (based on experience) ⢠Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) ⢠Growth Opportunity and Career Advancement ⢠Agile and Adaptable team culture ⢠Innovative and revolutionary technology solutions ⢠A higher calling to provide quality patient care ⢠Continuous learning and skill development opportunities
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