Referral Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 5%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dreem Health | Sunrise

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Dreem Health | Sunrise is a digital sleep clinic that provides end-to-end remote diagnosis and treatment for sleep disorders. Patients complete clinician-led video consultations, take award-winning home sleep tests, and receive personalized treatment plans — all coordinated from home and supported by licensed physicians and nurse practitioners. The service verifies insurance benefits, covers most of the U. S. , and integrates with in-lab testing and devices (e. g. , WatchPAT) when needed.

📋 Description

• Receive and process all incoming referrals via fax and email • Upload referral documents and patient information into internal systems • Validate referral completeness, flag missing information, and follow up when needed • Maintain accuracy and consistency across CRM and EHR documentation • Call every patient immediately after a referral is received • Follow standardized scripts to explain next steps and schedule appointments • Conduct follow-ups for no-shows, cancellations, and rescheduling needs • Deliver exceptional customer service with empathy, clarity, and professionalism • Follow structured, repetitive day-to-day processes with precision • Document every patient interaction with strong attention to detail • Multitask across systems while maintaining speed and accuracy • Build, optimize, and maintain workflows and the tools that support them • Collaborate with teammates and escalate operational issues when necessary • Work cross-functionally with Care Coordination, Clinical, Field Marketing, and Operations teams

🎯 Requirements

• 3 to 4 years of referral coordinator experience • Experience in healthcare or startup environments • Strong people skills and communication skills • Ability to collaborate cross-functionally • Strong problem-solving skills and ability to identify both issues and solutions • Excellent documentation habits; highly organized and detail-oriented • Ability to multitask in a fast-moving operational environment • Customer service mindset • Experience with VOIP calling tools such as Aircall or 8x8 • CRM experience required (HubSpot preferred) • This role may require occasional travel (approximately 1–2 times per year) for team gatherings, training, or company events.

🏖️ Benefits

• Fully remote work environment • Meaningful work that directly improves peoples’ lives • Be part of an international team across the US, Paris, Belgium • 1-2 team gathering a year • Comprehensive health benefits (medical, dental, vision) • 401(k) with company match • 20 days PTO + 10 paid holidays + paid sick leave • Internet and phone reimbursement for remote employees

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