Principal Product Manager – Billing

🕒 September 16

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏄 California, Massachusetts, +2 more states – Remote

🏄 California – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote

💵 C$135k - C$185k / year

⏰ Full Time

🔴 Lead

📊 Billing Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 4%

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Duck Creek Technologies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

🛡️ Insurance

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

📋 Description

• Define and own the product strategy and roadmap for Duck Creek’s billing domain • Own invoicing, payment processing, commissions, collections, disbursements, reconciliation, and automation capabilities • Act as general manager for the product, owning strategy, execution, and financial outcomes • Translate insurer billing practices, payment preferences, financial controls, and regulatory considerations into prioritized product capabilities • Lead product discovery for complex billing, payment, and financial-operations problems • Serve as primary product steward for billing and finance personas • Lead application-level decision-support and AI-enabled capabilities for payment optimization, collections prioritization, anomaly detection, and exception handling • Partner with data science and analytics teams to integrate explainable models, scores, and insights into billing workflows • Translate billing rules, payment plans, commissions logic, and reconciliation requirements into scalable capabilities • Guide adoption of straight-through processing with transparency, exception handling, and escalation paths • Ensure billing workflows, financial transactions, and recommendations are auditable, compliant, and governed • Partner with Engineering and Architecture on technically sound, scalable billing capabilities • Collaborate with Product Marketing, Sales, Finance, and Professional Services on value articulation, enablement, and product positioning

🎯 Requirements

• Bachelor’s or Masters Degree and/or equivalent experience relevant to functional area • 7+ years of experience in product management within SaaS or enterprise software environments • Demonstrated experience owning complex workflow- or decision-centric product domains • Experience designing, building, or integrating sub-ledger or General Ledger solutions within insurance or financial services environments • Deep understanding of P&C billing operations preferred, including invoicing, payment processing, collections, commissions, disbursements, reconciliation, and regulatory and compliance considerations • Hands-on experience with billing systems preferred • Experience delivering configurable, transaction-centric platforms, including rules-driven and AI-enabled or model-informed workflows • Strong product management fundamentals and agile, iterative delivery experience • Ability to partner cross-functionally with engineering, data, architecture, finance, and business leaders • Legally authorized to work in the country of job location; company does not sponsor visa petitions • Ability to travel up to 20%

🏖️ Benefits

• Flexible work environment • Medical, dental, vision, life, and disability insurance • 401(k) retirement plan with match (6% employer match up to $12,000 annually) • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • Paid holidays, vacation, and volunteer time • Employee Assistance Program (EAP) • Annual bonus compensation, subject to plan terms and individual eligibility

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