Senior Director, Delivery Lead

🔥 4 minutes ago

🏄 California – Remote

infoinfo

💵 $211.8k - $302.5k / year

⏰ Full Time

🟠 Senior

👔 Director

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Logo of Duck Creek Technologies

Duck Creek Technologies

1001 - 5000 employees

Founded 2000

🛡️ Insurance

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

📋 Description

• Oversee and lead teams delivering large projects for clients • Meet specific revenue targets within the Services organization • Oversee day-to-day project activities and deliverables • Manage schedules, financials, project change requests, project scope, and changes • Identify and address issues and risks that may impact project deliverables • Serve as escalation point for project-related activities and the Customer • Make personnel and staffing decisions on behalf of the practice • Manage direct reports, performance reviews, underperformance, and hiring activities • Develop trusted adviser relationships with project and program stakeholders, sponsors, and university stakeholders • Report project results, metrics, and test and deployment management activities to Services leadership • Manage engagement contracts and Statements of Work • Set and manage project and program expectations while delegating deliverables • Develop and deliver progress reports, proposals, requirements documentation, and presentations • Contribute intellectual property to the Delivery practice • Mentor project team members • Work across multiple complex projects simultaneously as needed • Perform other related duties and activities as required

🎯 Requirements

• Bachelor’s degree required • 15+ years of Project Management / Delivery Lead experience in the implementation of P&C insurance software applications • 5+ years of experience leading the delivery of SaaS based solutions • 5+ years of experience managing globally distributed delivery teams • 3+ years of experience navigating meetings with C-level executives driving business and technology outcomes • Experience managing the performance of others • Experience successfully leading projects and programs to on-time, on-schedule and within budget • Experience leading, motivating, and managing various project team sizes, including internal and external resources, while holding team accountable for performance • Track record of leading $10M+/annually in professional services revenue while meeting/exceeding margin commitments • Project Management Professional (PMP) a plus • Demonstrated experience managing a client • Demonstrated experience working independently and in a team-oriented, collaborative environment • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills • Superior skills in Microsoft Word, PowerPoint, Excel, and Outlook • Exceptional organizational skills • Team-building skills with technical and non-technical staff • Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities • Travel: 25-50% • Legally authorized to work in the country of the job location

🏖️ Benefits

• Flexible work environment • Medical, dental, vision, life, and disability insurance • 401(k) retirement plan with 6% employer match up to $12,000 annually • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) • Paid holidays, vacation, and volunteer time • Employee Assistance Program (EAP) • Annual bonus compensation, subject to plan terms and individual eligibility

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