Revenue Supervisor

Job not on LinkedIn

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $52.1k - $77.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Arkansas.gov

Arkansas.gov

11 - 50 employees

Founded 1995

📚 Education

🏛️ Government

👥 HR Tech

Education • Government • HR Tech

Arkansas. gov is the official state government website for Arkansas, providing a wide range of workforce development services through Arkansas Workforce Connections. The platform supports job seekers, employers, and various community programs, offering resources for unemployment claims, vocational rehabilitation, adult education, and workforce training, aiming to enhance the job readiness and employment opportunities for Arkansans.

📋 Description

• Supervise daily operations of a designated tax or revenue unit, such as income tax, motor vehicle services, sales/use tax, collections, or child support services • Lead and manage Revenue Specialists, Coordinators, and administrative personnel; assign duties, monitor performance, and conduct evaluations • Ensure compliance with Arkansas tax or child support laws, regulations, administrative rules, and internal policies • Serve as the division or section subject matter expert and provide technical guidance on policy or regulatory changes • Monitor performance metrics, quality assurance standards, and workflow efficiencies • Identify and implement operational improvements • Resolve high-level or escalated taxpayer and customer service issues, including disputes, exemptions, compliance notices, and payment discrepancies • Prepare and review financial reports, audits, reconciliations, and operational summaries • Ensure data privacy, security, and integrity when handling taxpayer records and confidential personal and financial information • Non-supervisory assignments may serve as senior technical expert roles

🎯 Requirements

• Associate or bachelor’s degree in accounting, finance, business administration, public administration, economics, social work, or a related field, plus three years of related experience including two years in a supervisory or leadership capacity; OR high school diploma plus four years of experience in customer service, bookkeeping, tax preparation, cash handling, data entry, or administrative support including two years in a supervisory or leadership capacity • In-depth knowledge of Arkansas tax codes, policies, child support law and regulations, or DFA procedures relevant to the assigned program area • Ability to analyze complex tax or child support case issues, interpret regulations, and make sound decisions • Excellent interpersonal and written communication skills • High level of accuracy and integrity in processing financial data and managing confidential information • Valid Arkansas driver's license • Complete application with complete work history and references • Authorization to work in the U.S. verified through E-Verify

🏖️ Benefits

• Travel in an Arkansas State vehicle • Veteran Preference consideration with submission of a DD-214 • Equal employment opportunity protections

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