First-Line Manager – German & English

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🔥 1 minute ago

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DWW Akademie

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

👥 B2C

Education • B2C

DWW Akademie is a German IT training academy that offers career-focused education programs in technology fields. The available information lists programs such as Data Analyst, Web Developer, Python Developer, UX/UI Designer, E‑Commerce Coordinator with AI, and AI Automation, and references vocational funding (Bildungsgutschein) and the IT Career Hub GmbH. The site text is primarily cookie/privacy UI and menu content, but the clear evidence indicates DWW Akademie provides technical upskilling and career-entry courses in data, development, UX and applied AI for individual learners.

📋 Description

• Respond to all incoming inquiries within 5–7 minutes • Return missed calls promptly according to our contact protocol • Collect initial customer information strictly following the provided script • Communicate with customers in writing via WhatsApp and email • Accurately document deals in the CRM and efficiently manage the sales funnel • Make outbound calls for various purposes, including webinar invitations, promotion information, and customer interviews

🎯 Requirements

• Strong communication skills and fluent verbal expression • Outgoing personality and willingness to speak with a wide range of people • Friendly demeanor and ability to build trust quickly • Enjoyment of working with people • Emotional resilience and the ability to adapt quickly to unexpected situations • Motivation to develop further in sales • Fluent written and spoken English and German • Russian language skills are an advantage • Sense of responsibility and self-discipline • Ability to work effectively in a remote format

🏖️ Benefits

• Remote work • KPI-based bonus: €5 for each lead where a manager schedules a consultation • Established scripts and work processes • Contract with a German company • Work in an international educational center • Career opportunities: development into a team leader role with earnings up to €3,000 per month