Virtual Call Center Agent – Bilingual, Spanish/English

🔥 0 minutes ago

🥔 Idaho, Louisiana, +2 more states – Remote

🥔 Idaho – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $14 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Dynata

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

👥 B2C

☁️ SaaS

💰 $31.5M Debt Financing - Dynata on 2024-05

B2B • B2C • SaaS

Dynata is a market research and data company that provides high-quality first-party survey panels, audience data, and a suite of survey and analytics platforms to help organizations collect, activate, and measure insights. The company offers global B2B and B2C panels, survey scripting and fielding tools, data enrichment, audience activation, brand lift measurement, and data visualization, and it emphasizes data quality using AI/ML (QualityScore™) and security certifications. Dynata serves researchers, brands, media agencies, publishers, pollsters, and academics with both self-service and managed services.

📋 Description

• Join Dynata ’s Virtual Call Center team as a bilingual part-time telephone interviewer • Perform outbound surveys from home with respondents • Accurately record their answers in both Spanish and English • Collect and record opinions of respondents to help clients make informed business decisions

🎯 Requirements

• Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, NC, NH, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, or WY • Must be 18 years or older (16+ in SC, GA, and TX) • Ability to read and speak clearly in both Spanish and English • Ability to handle difficult calls in a professional manner • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform • Typing speed of 30 wpm while maintaining accuracy is preferred • Ability to sit and type for majority of shift • Ability to provide own equipment (laptop, headset, webcam etc.) • Have a dedicated, quiet working space that is free of distractions to conduct business • Equipment Requirements: Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS • 8 GB of RAM • 64 bit Operating system • 1.8GHz CPU or faster with at least 2 cores • Most recently updated version of Chrome browser • 10 Mbps download internet access speed, 5 mbps upload speed or higher

🏖️ Benefits

• Work remote from the comfort of your home • We will train the right candidate • Flexible shifts within our operating hours