Call Center Agent

🔥 0 minutes ago

🌪️ Kansas, Kentucky, +2 more states – Remote

🌪️ Kansas – Remote 🐎 Kentucky – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote

💵 $13 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Dynata

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

👥 B2C

☁️ SaaS

💰 $31.5M Debt Financing - Dynata on 2024-05

B2B • B2C • SaaS

Dynata is a global market research and first-party data company that provides large-scale survey panels, audience segments, and analytics to brands, media agencies, publishers, researchers, and academics. It offers survey design and fielding (multimode), audience activation, data enrichment, brand lift and creative testing, reporting and visualization, and AI-enhanced QualiQuant capabilities, delivered through platforms and managed services with strong emphasis on data quality and information security (QualityScore™, ISO standards, SOC 2, ISO 27001).

📋 Description

• Perform outbound surveys from home with respondents and accurately record their answers • Collect and record opinions on various topics ranging from politics to customer satisfaction • Send collected data to clients to help them make informed business decisions

🎯 Requirements

• Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, MT, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, WV, or WY • Must be 18 years or older (16+ in SC, GA, and TX) • Ability to read and speak clearly • Ability to handle difficult calls in a professional manner • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform • Typing speed of 30 wpm while maintaining accuracy is preferred • Ability to sit and type for majority of shift • Ability to provide own equipment (laptop, headset, webcam etc.) • Have a dedicated, quiet working space that is free of distractions to conduct business

🏖️ Benefits

• Work remote from the comfort of your home • We will train the right candidate • Flexible shifts within our operating hours