Systems Engineer I

🔥 19 minutes ago

🇺🇸 United States – Remote

💵 $68k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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DYOPATH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💼 Consulting

🔒 Cybersecurity

Consulting • Cybersecurity • Cloud

DYOPATH is a company dedicated to providing comprehensive IT solutions aimed at enhancing organizational performance and security. They offer a wide range of services including advanced security services, managed security, cloud services, IT outsourcing, and managed services. DYOPATH is focused on helping clients navigate the challenges of cyber threats, complex IT environments, and talent shortages. Their services are designed to be secure, always available, and aimed at improving communication, efficiency, and productivity within organizations. DYOPATH places a high priority on customer satisfaction and efficiency improvements, making them a trusted partner in IT success for large and small organizations alike.

📋 Description

• Create and maintain user accounts, security access, and permissions for client workgroups and domains. • Maintain familiarity with client hardware and operating systems. • Monitor servers to identify performance concerns and troubleshoot issues. • Install new server software, apply security patches, update existing applications, and remove unused software. • Conduct backups and preventative maintenance for client systems. • Respond to user connectivity concerns and resolve issues within the scope of the role. • Escalate more complex technical problems to the appropriate higher-level engineer. • Teach users how to operate equipment and use supported technology effectively. • Assist with communications hardware installations and minor equipment repairs as part of training and development. • Communicate clearly with leaders, teammates, and customers. • Help build strong customer relationships and high levels of satisfaction. • Perform standard systems administration, server monitoring, maintenance, connectivity support, and customer service. • Report to the Supervisor, NOC. • Work Monday-Friday, 8:30 a.m.-5 p.m. EST.

🎯 Requirements

• Associate degree required. • Two years of experience in a networking or related technical field. • Bachelor’s degree in information technology is preferred. • A+ certification • OEM equipment certifications • Microsoft certifications • Familiarity with ASTEA • Strong commitment to service quality and process improvement. • Customer-first communication and relationship-building skills. • Ability to organize, prioritize, and manage multiple responsibilities. • Confidence working independently and collaboratively. • Ability to interpret technical procedures and translate information for different audiences. • Clear business writing and documentation skills. • Practical problem-solving abilities. • Commitment to company and customer procedures and DYOPATH’s Core Values. • Applicants must be located in the U.S.

🏖️ Benefits

• Medical, Dental, and Vision coverage • Life insurance • 401(k) with company match • “You Pick a Day” paid holiday • FSA and HSA options • Pet insurance • Training, certifications, project exposure, and increasingly complex assignments • Remote work arrangement