IT Systems Engineer

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, California, +16 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Nebraska – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sure

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💳 Fintech

🛡️ Insurance

☁️ SaaS

Fintech • Insurance • SaaS

Sure is a leading insurtech company that specializes in providing digital insurance solutions to carriers, managing general agents (MGAs), brands, marketplaces, and more. It offers a comprehensive platform that streamlines all aspects of insurance, including distribution, policy management, claims processing, and agent tools. Sure's innovative technologies and APIs enable businesses to embed insurance offerings directly into their customer journeys, enhancing user experience. The company focuses on minimizing the complexities and costs associated with insurance product launches, ultimately delivering efficient and delightful customer experiences. Sure is a strategic partner for businesses seeking to expand and revolutionize their digital insurance capabilities.

📋 Description

• Own the service desk and triage and resolve IT requests from a fully remote team through Slack and the ticketing system • Provision, change, and remove user access across Google Workspace, Slack, AWS, and the SaaS stack • Keep onboarding and offboarding clean and fast • Manage the Mac fleet through MDM • Handle procurement, shipping, repair, recovery, and inventory for company equipment • Administer company tooling • Support the security program by triaging alerts and findings from Wiz, Datadog, endpoint protection, and related tools • Route security issues to the appropriate engineer with clear context • Collect and organize evidence for SOC 2 and PCI audits • Help complete customer security questionnaires • Build runbooks and documentation • Recommend and implement improvements to IT policies, processes, and tools • Use AI and scripting to automate repeat work • Report to the VP of IT and work closely with DevOps engineers

🎯 Requirements

• 5+ years of experience in IT systems administration or IT support across more than one company or environment • Hands-on experience administering Google Workspace and a SaaS-heavy stack, including identity and access management • Experience managing macOS devices with an MDM (Iru, Jamf, or similar) • Working knowledge of AWS, including IAM basics • Comfort with shell scripting or Python to automate routine tasks • Exposure to security tooling (CSPM, EDR, SIEM, or vulnerability scanners) • Strong interest in growing on the security side • Patient, clear, and friendly service-first approach with non-technical teammates • Ability to jump into unfamiliar systems, assess urgency, and prioritize independently • Clear written communication and documentation skills • Employment contingent upon satisfactory general and criminal background check and education and employment verification • Residence in one of the following states: AZ, CA, CO, FL, GA, IL, MD, MA, MI, NE, NJ, NM, NY, OR, PA, SC, TX, UT, WA

🏖️ Benefits

• Unlimited PTO • Meditation app access • Weekly wellness hour • Remote work stipend for your setup • Comprehensive medical, dental, and vision options • Equity • 401(k) • Generous parental leave • Remote-first work-from-home culture • Digital collaboration