Senior Business Systems Analyst

🔥 52 minutes ago

🏈 Alabama, Arizona, +21 more states – Remote

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💵 $89.2k - $142.7k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Logo of Blue Cross NC

Blue Cross NC

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Provide advanced technical knowledge and support for systems, applications, and procedural issues • Review, analyze, and develop solutions and business processes for business systems • Identify and quantify business impacts of proposed solutions • Resolve large, complex production system problems • Provide systems analysis expertise and assess business implications of technology • Coordinate user support for ad hoc questions, inquiries, and service requests • Ensure efficiency of reporting and data tools • Coordinate system support processes with IT and resolve production support issues • Document, track, and report system support activities • Elicit and document business requirements and prepare functional specifications • Act as Business Lead/Coordinator on large, complex projects and initiatives • Facilitate project intake, scheduling, implementation, post-implementation support, and technical specification review • Serve as point of contact for business testing and influence testing strategy • Analyze and verify results; provide impact assessments and recommendations • Train and coach others on testing protocols, execution, and test plan creation • Assist IT with hardware and software upgrades, security changes, and architectural enhancements • Configure and maintain critical system tables and data elements • Analyze, develop, and implement configuration changes to improve system performance and user efficiency

🎯 Requirements

• Bachelor's degree or advanced degree (where required), or 7+ years of experience in lieu of degree • 5+ years of experience in related field • Must not require employment authorization sponsorship • Knowledge of Genesys application preferred • Experience supporting complex enterprise systems in a healthcare or health insurance environment • Ability to translate business needs into functional requirements, process flows, and technical solutions • Experience with production support, system configuration, testing, and implementation activities

🏖️ Benefits

• Work-life balance, flexibility, and autonomy • Medical, dental, and vision coverage • Health and wellness programs • Parental leave and support • Adoption and surrogacy assistance • Career development programs • Tuition reimbursement for continued education • 401k match including an annual company contribution • Paid Time Off (PTO) • Annual Incentive Bonus • Remote work with a few in-office visits each year for Remote Flex roles

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