Senior Cloud Operations Engineer

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NASCO

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1987

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

NASCO is an independent subsidiary of Blue Cross Blue Shield of Michigan, specializing in innovative technology solutions for the healthcare ecosystem. With a strong focus on healthcare payers, NASCO delivers products and services designed to improve health outcomes through interoperability and advanced healthcare IT. The company leverages decades of expertise to align with health plan strategies, helping customers adapt to a rapidly evolving market and drive innovation for better health outcomes.

📋 Description

• Own day-to-day operational health, reliability, availability, and supportability of AWS cloud environments • Implement and improve monitoring, logging, alerting, dashboards, and observability practices • Lead incident response, service restoration, root-cause analysis, problem management, post-incident reviews, and corrective actions • Automate provisioning, configuration, remediation, deployment, and routine operations using infrastructure as code and scripting • Analyze and improve cloud performance, capacity, scalability, and resource utilization • Identify and execute approved cloud cost-optimization opportunities with finance and technology stakeholders • Maintain backup, recovery, resilience, and disaster-recovery procedures and validate readiness through documented testing • Oversee the CloudOps managed-service provider, validate work quality, track commitments, escalate service gaps, and verify completion • Develop and maintain runbooks, operating procedures, technical documentation, and knowledge articles • Assess production readiness and partner with architecture, security, application development, product, and migration teams • Support approved production changes and improve operational controls, tooling, and processes • Evaluate approved AI-assisted engineering tools that improve reliability, efficiency, or supportability

🎯 Requirements

• Strong operational knowledge of cloud networking technologies, including VPCs, API Gateways, WAFs, load balancers, Route 53, VPNs, and firewalls • Strong hands-on experience operating and supporting AWS serverless technologies, including AWS Lambda, API Gateway, Step Functions, EventBridge, SQS, SNS, DynamoDB, and Redshift • Advanced knowledge of cloud operations, resiliency, performance, capacity management, and disaster recovery • Advanced expertise in observability, including monitoring, logging, alerting, and operational metrics • Strong analytical and troubleshooting skills, including incident response and root-cause investigations • Proficiency in infrastructure as code, scripting, and repeatable operational processes • Ability to translate operational data into reliability, efficiency, scalability, and cost improvements • Ability to oversee service providers, assess operational risk, and drive issue resolution • Intermediate knowledge of cloud security, identity, networking, governance, and compliance • Experience creating technical documentation, operational procedures, and recovery runbooks • Strong verbal and written communication skills • 7 years of progressively responsible experience in cloud operations, DevOps, site reliability engineering, infrastructure engineering, or a related discipline • 5 years of hands-on experience deploying, operating, supporting, and troubleshooting production workloads in AWS • 3 years of experience using infrastructure as code and scripting or programming to automate operational work • Demonstrated experience supporting production services, leading incident resolution, completing root-cause analyses, and improving operational reliability • Bachelor's degree in computer science, information technology, engineering, or a related field, or an equivalent combination of education and relevant experience • Must have legal authority to work in the US • Must support scheduled after-hours maintenance and urgent production incidents as required • On-call participation

🏖️ Benefits

• Fully remote work from a home office • Choice of Blue Cross Blue Shield Medical, Dental, and Vision Plans • Telehealthcare for Medical and Behavioral visits • Generous PTO with buy/sell options • 9 company holidays, a floating day off, and a day off for volunteering • Employee Assistance Program • Wellness program with insurance discounts or credit toward health-related items • 401K Plan with employer matching contributions • Company-funded spending/reimbursement accounts for out-of-pocket medical expenses • Bonus and Recognition programs • Tuition Assistance • Consultation with financial planner • Basic Life & AD&D Insurance • Short- and Long-Term Disability Insurance • Supplemental Term Life Insurance available • Group discount programs for mobile and technology services • Comprehensive on-demand e-learning and performance support library at no cost