Care Advisor – Funeral & End-of-Life Planning

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Earth

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

👥 B2C

🏥 Healthcare

🌍 Social Impact

💰 Debt on 2024-10

B2C • Healthcare • Social Impact

Earth is a company that provides natural organic reduction (human composting) as an environmentally focused alternative to burial and cremation. It offers end-of-life services for individuals and families — including collection, care, paperwork, licensed funeral director services, a multi-week soil transformation in private vessels at dedicated facilities, and return of nutrient-rich soil for memorial use or conservation. Earth markets prepaid and planning options, online portals for managing arrangements, webinar/Q&A and customer support, and emphasizes conservation efforts and restoring ecosystems by donating remaining soil to dedicated lands.

📋 Description

• Follow up with families who have expressed interest or requested more information • Respond quickly, listen well, explain soil transformation clearly, and help families decide whether Earth is right for them • Manage 1000+ assigned family relationships per month and associated tasks • Educate families on the soil transformation process, 30–45 day timeline, soil distribution, costs, and comparison with burial and cremation • Complete arrangements accurately, including contracts, payment plans, and state-specific disclosure documents • Maintain accurate CRM records, call notes, meeting dispositions, fields, and scheduled next steps • Follow required phrasing in calls and written communications and earn licenses as the company expands • Participate in call reviews, feedback sessions, training, and coaching • Share effective approaches and supporting data with the team to improve the playbook • Meet monthly enrollment quotas and performance targets • Monitor and improve response speed, conversion rate, and call quality • Complete training, shadowing, independent inbound calls, and progressively manage the full queue during the first 90 days • Work Monday through Friday with approximately one evening shift weekly, two weekend days monthly, and shared holiday coverage

🎯 Requirements

• Sales experience with high-consideration purchases, such as automotive, financial investments, real estate, new home construction, high-end consumer goods, or another family-decision product or service • Track record of success • Comfort working from talk tracks, templates, and a defined process • Comfort being coached on calls • Comfort talking about death and grief • Strong reading comprehension and clear written communication • Aptitude to learn software quickly independently • Daily use of HubSpot CRM, VOIP calling tools, Slack, and AI assistants • Reliable high-speed internet and a quiet, private space for confidential conversations • Availability for evening, weekend, and holiday rotation • Trustworthiness without supervision when handling sensitive family information • Active life insurance license is not required to start, but is required for promotion into senior advisor roles • Must be legally authorized to work in the United States • Must not require employment visa sponsorship, based on the application question

🏖️ Benefits

• Commission: $40K–$100K • Equity • Health coverage • Paid time off • Company holidays • 401(k) retirement plan • Professional development opportunities • Structured call guides, email templates, objection frameworks, regular call reviews, and dedicated coaching • Remote work arrangement • Training and ongoing supplemental training • Holiday coverage shared across the team

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