Payroll Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

infoinfo
Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of eBacon

eBacon

51 - 200 employees

🏗️ Construction

☁️ SaaS

🏢 Enterprise

Construction • SaaS • Enterprise

eBacon is a comprehensive software provider offering solutions for construction payroll, time and attendance, tax management, fringe benefits, and HR support. The company specializes in making complicated payroll tasks, certified reporting, and employee management simpler and more efficient for businesses, particularly in the construction industry. eBacon's platform integrates with general ledgers and offers features like certified payroll for construction, prevailing wage compliance, and customized fringe solutions, streamlining administrative tasks and compliance processes for contractors. With a focus on saving time and reducing payroll administrative burdens through robust software integrations, eBacon provides a complete suite of services tailored for the needs of the construction sector and beyond.

📋 Description

• Engage with clients via phone and web to identify and resolve payroll challenges • Provide technical support on payroll processing procedures • Manage integration of client payroll submissions into eBacon's software • Serve as the first point of contact for employer and employee payroll questions • Manage a dedicated client list • Run payroll accurately • Troubleshoot clients' payroll needs

🎯 Requirements

• 3+ years in payroll processing or payroll support • Hands-on experience with SaaS payroll software (ADP, Paycor, Paylocity, or similar) required • Strong customer service instincts and genuine interest in helping people • Ability to manage multiple client payroll cycles at once • All applicants must be legally authorized to work in the United States • Must not require current or future employer-sponsored work authorization • Construction industry background nice to have • Exposure to certified payroll or prevailing wage work nice to have • PEO or ASO experience nice to have

🏖️ Benefits

• Health, dental, vision, life, and disability insurance • eBacon contributes $575/month toward medical or $100/month toward other ancillary coverage • HSA and FSA options • 401(k) with 6% employer match, eligible after 60 days • 15 days PTO annually during years 1-4 • 20 days PTO annually starting year 5 • Competitive pay • Fun employee outings

Apply Now

Similar Jobs

🔥 20 minutes ago

CSI

1001 - 5000

💳 Fintech

🏦 Banking

🔒 Cybersecurity

Customer Service Banking Specialist supporting CSI’s digital banking software platform. Resolving customer issues through calls, chats, tickets, and email while improving product usability.

🔥 1 hour ago

Teamworks

501 - 1000

💼 Consulting

🏥 Healthcare

📦 Logistics

Customer Support Specialist resolving customer payment and transaction issues for Teamworks, a sports technology platform powering thousands of organizations worldwide. Managing cases, disputes, data uploads, and account configuration.

🇺🇸 United States – Remote

💵 $60k - $70k / year

💰 $235M Series F - Teamworks on 2025-06

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🔥 1 hour ago

Think Academy U.S

51 - 200

📚 Education

Customer Success Specialist supporting Mandarin-speaking students and parents at Think Academy, a K-12 education technology company. Resolving concerns, coordinating academic services, and improving family experiences.

🗣️🇨🇳 Chinese Required

🔥 2 hours ago

Vitalant

1001 - 5000

🏥 Healthcare

🤝 Non-profit

National Customer Care Representative supporting donor inquiries and scheduling for Vitalant, a nonprofit blood and biotherapies organization. Troubleshooting portal, website, chat, email, and phone issues.

🔥 2 hours ago

Patterson Companies, Inc.

5001 - 10000

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Customer service representative processing orders and supporting sales for Patterson’s dental, veterinary, and agricultural customers. Handling transactions, customer inquiries, product recommendations, and follow-up sales.