Account Manager, FC, SMB, Hard Goods

Job not on LinkedIn

🔥 0 minutes ago

⛷️ Utah – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of eBay

eBay

10,000+ employees

Founded 1995

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 Post-IPO Debt on 2022-11

eCommerce • B2C • Marketplace

eBay is a global eCommerce marketplace that allows individuals and businesses to buy and sell a wide variety of goods and services online. Founded in 1995, eBay provides a platform for auction-style sales as well as fixed-price listings, making it a go-to destination for shoppers looking for unique items. Its commitment to user experience includes features that enhance browsing, personalization of content, and seller tools to improve their market presence.

📋 Description

• Own commercial performance and GMV growth across an assigned book of business • Act as a trusted advisor throughout a year-long seller engagement • Optimize listings for discoverability and conversion through titles, item specifics, pricing, imagery, and inventory depth • Lead structured monthly business reviews with every seller • Translate performance insights into growth strategies and execution plans • Use data and performance insights to prioritize high-impact actions • Communicate business initiative progress to internal and external partners • Provide multi-level performance reporting • Support sellers via email, phone, and virtual meetings • Address seller questions and provide insights • Collaborate with internal partners to onboard clients, solve challenges, and deliver a seamless seller experience • Stay current on eBay marketplace trends • Advocate for clients’ needs within the organization

🎯 Requirements

• 2–3+ years of experience in account management, client services, customer success, or a similar role • Demonstrated success delivering revenue growth in a commercially driven environment • Confident presenter able to lead structured performance conversations • Excellent communication and interpersonal skills with a consultative and strategic mindset • Proven ability to manage multiple accounts and projects in a fast-paced, performance-driven environment • Strong analytical and problem-solving skills • Passion for delivering measurable results • Tech-savvy and comfortable using CRM systems and productivity tools (e.g., Salesforce, GSuite, etc.) • Associate’s degree required • Bachelor’s degree preferred or equivalent relevant experience • Experience in eCommerce, marketplace platforms, or B2C sales is a plus • Remote roles are not eligible for U.S. visa sponsorship • Must be able to work in the United States/Utah location specified for this remote role

🏖️ Benefits

• Target bonus • Restricted stock units (as applicable) • Medical benefits • Financial benefits • Other benefits • 401(k) eligibility • Paid time off (PTO) • Parental leave

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