Product Specialist

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Ediphi

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏗️ Construction

☁️ SaaS

🏢 Enterprise

💰 $12M Series A - Ediphi on 2024-03

Construction • SaaS • Enterprise

Ediphi is a cloud-native preconstruction and estimating platform that helps general contractors and construction teams create faster, more accurate estimates and manage project cost data. The platform centralizes historical cost modeling, unit price catalogs, contracting and last-mile workflows, and exposes APIs and integrations (e. g. , Excel add-in) to streamline bid packages, collaboration, and reporting across enterprise construction organizations.

📋 Description

• Learn the Ediphi platform to confidently guide and support customers. • Lead customer implementations from kickoff through successful adoption. • Build trusted customer relationships and understand each customer's estimating process to help them successfully adopt Ediphi. • Deliver engaging training and guide customers through change with confidence. • Manage implementation timelines, milestones, and customer expectations. • Partner closely with Customer Success Managers to drive adoption and long-term customer success. • Collaborate with Sales, Data and Support to deliver an exceptional customer experience. • Track customer progress, capture feedback, and advocate for product improvements. • Partner with the Makers team to test new features and provide product feedback. • Travel to customer sites for implementations, training, and industry events (approximately 30%).

🎯 Requirements

• 3+ years of experience in construction estimating, preconstruction, or a related industry role. • Strong communication skills with the ability to explain new concepts to a variety of audiences. • Excellent problem-solving skills and a customer-first mindset. • Highly organized with strong attention to detail and follow-through. • Comfortable managing multiple priorities and adapting to changing customer needs. • Self-motivated and able to work independently in a remote environment. • Passion for learning new technology and helping customers adopt new ways of working. • Experience training, implementing new software, or working directly with customers is a plus.

🏖️ Benefits

• Remote working environment (U.S. based) • Competitive salary and stock options • Unlimited PTO (and we actually encourage you to use it) • Health, dental, vision, and life insurance • Parental leave • A phenomenal, remote-first team that deeply cares about creating great products