Product Specialist

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Istari

WebsiteLinkedInAll Job Openings

11 - 50 employees

🚀 Aerospace

☁️ SaaS

🤖 Artificial Intelligence

Aerospace • SaaS • Artificial Intelligence

Istari is at the forefront of digital engineering innovation, providing digital twin technology that revolutionizes industries from aerospace to agriculture. By making digital twins simple and secure, Istari unlocks advanced models and simulations, facilitating more efficient and sustainable product development. The company's innovative approach extends the internet into a future engineering metaverse, offering software-like agility for physical systems and empowering collaborative and secure workflows. Recognized for their groundbreaking work, Istari has secured a $19M contract to develop the world’s first digitally certified airplane, marking a significant milestone in digital certification and collaboration with partners like Lockheed Martin.

📋 Description

• Gather customer feedback: sit in on customer calls, run lightweight interviews, and watch how people actually use the product. • Collect and organize feedback from customer-facing teams — sales, deployment, support — into clear themes the product team can act on, and close the loop so those teams know they were heard. • Create sales collateral: one-pagers, demo scripts, feature explainers, and competitive snippets that help the sales team tell the product’s story well. • Demo features to customers and internal teams — showing a systems engineer how a supplier working in NX and a prime working in CATIA can verify against each other on every revision — and keep our demo environments and materials current as the product evolves. • Help the product team with whatever moves the mission: release notes, documentation checks, testing a new feature before it ships.

🎯 Requirements

• 0–3 years of work experience. New grads are welcome. What matters is evidence of hustle — a project you shipped, a club you ran, a job where you clearly did more than the description asked. • Strong writing. Most of this job is turning messy input into clear output, and clear writing is how that happens. • Genuine curiosity about how things work — the product, the customer’s world, why a deal closed or didn’t. You ask good questions and actually listen to the answers. • Follow-through. When you pick something up, it gets done, and nobody has to check. • Comfort with technology. You don’t need to code, but you’ll be demoing a technical product to engineers, and you should enjoy learning it deeply enough to do that well. • Directness. When asked for your best guess, you give it — you don’t hedge. • Preferred, not required: A portfolio of things you’ve made — writing, videos, a side project, anything that shows you can produce. • Experience in a customer-facing role, even informally (support, tutoring, retail — anywhere you had to understand what someone needed). • Exposure to engineering, aerospace, defense, or another technical domain. • Must be a US citizen living within the United States.

🏖️ Benefits

• The anticipated compensation range for this position may vary based on experience, skills, qualifications, location, and business needs. • In addition to base salary, this role may be eligible for bonuses, equity, and a comprehensive benefits package.