Customer Support Specialist, Content Tagging

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EfficientVision

51 - 200 employees

🔌 API

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

API • Artificial Intelligence • Healthcare Insurance

EfficientVision is a global, full-service technology provider committed to helping you achieve your goals through a blend of industry expertise and advanced technologies. As your comprehensive business partner, we offer 360° services, ensuring faster time-to-value and complete support. Our services include Digital Marketing Solutions, IT Services, CRM Integration and Management, AI-Powered Data Analytics, and Software Development, catering to various industries, especially in the pharmaceutical and healthcare sectors.

📋 Description

• Provide exceptional customer service and efficiently tag content for better organization and discoverable. • Respond to customer inquiries via emails and chats with proper Grammar structure, Punctuation, and having proper writing etiquette. • Identify and resolve customer needs and complaints. • Maintain records of customer interactions. • Analyze and tag content accurately based on predefined criteria.

🎯 Requirements

• 1 to 2 years experience with an excellent English language. • Experience in customer support or client service. • Strong communication and active listening skills. • Familiarity with CRM systems and content management. • Attention to detail and ability to multitask effectively.

🏖️ Benefits

• Remote work-condition

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