Product Operations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

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Logo of Eftsure

Eftsure

201 - 500 employees

Founded 2014

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Eftsure is a company that builds a trust and payment-verification platform for finance and accounting teams, focused on securing business payments and preventing fraud through verification, customer due diligence (CDD), and analytics. Their website and job listings indicate they offer cloud-based software and services for businesses (vendor/payee validation, compliance support, and secure payment workflows), operating globally with a distributed, product- and engineering-driven team.

📋 Description

• Lead end-to-end execution of key product programs from alignment and planning through launch, rollout, adoption and post-launch follow-through • Develop actionable plans defining scope, milestones, owners, dependencies, decision points, success measures and escalation paths • Establish and manage annual and monthly product planning cadences with Product and Engineering leadership • Maintain a clear, accurate and current product roadmap across teams, geographies and product lines • Build and maintain metrics, dashboards and reporting to track product health, KPIs and outcomes • Establish and facilitate strategy reviews, roadmap prioritisation, launch readiness, executive and board updates, and retrospectives • Translate lessons from launches and planning cycles into improved processes and ways of working • Coordinate complex initiatives across teams and business functions, including M&A integration and company-critical programs • Work closely with Product, Engineering and senior leadership to bring product strategy through execution and measurable business outcomes

🎯 Requirements

• 4+ years in Product Operations, Technical Program Management, Product Management, Business Operations or a related role within a technology company • Proven track record leading complex, high-stakes, cross-functional product launches or multi-quarter programs from strategy through rollout and adoption • Experience designing or managing roadmap, prioritisation and planning cadences across multiple Product and Engineering teams • Ability to build repeatable systems, scalable processes and effective ways of working • Strong written and verbal communication skills, with ability to deliver concise, insightful and decision-ready updates to executives and senior stakeholders • Experience working effectively across geographies, time zones and distributed teams • Experience in enterprise B2B SaaS, complex customer implementations, migrations or phased product rollouts is a bonus • Direct experience with M&A, post-merger integration or major organisational restructuring is a bonus

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