Associate Manager, Sales Operations

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eHealth, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Post-IPO Equity on 2021-01

Consulting • Healthcare • Logistics

eHealth, Inc. is a technology and services company that connects individuals with healthcare plans and services. The company provides a platform that helps consumers find, compare, and enroll in health insurance plans including Medicare, individual and family health insurance, small business health insurance, and ancillary plans. eHealth also offers advisory services to help guide customers through the complex process of choosing the right plan for their needs.

📋 Description

• Collaborate with Sales Operations leadership to develop and implement strategies that align with the company's goals and objectives • Monitor and assess sales processes to ensure efficiency and effectiveness, proposing and implementing enhancements as identified or per carrier request • Analyze sales data, trends, and metrics; generate reports, dashboards, and presentations that surface key findings to drive improvement and performance optimization • Operationalize new processes, tools, or strategies and maintain related documentation (e.g., Partner Help Guides, SOPs) • Manage and maintain systems and tools, ensuring accurate and up-to-date information • Act as a liaison across Sales, Product, Technology, Compliance, Marketing, Training, Analytics, Carrier, and other departments to facilitate cross-functional coordination • Create and review script submissions and other operational deliverables for accuracy, consistency, and compliance alignment • Document meeting notes, action items, and decisions to keep partners aligned and accountable • Develop subject matter expertise in an assigned area of focus and stay current on industry trends, best practices, and regulatory changes.

🎯 Requirements

• Bachelor's degree in Business Administration, Sales, Marketing, or proven applicable experience in a similar role preferred • Proficiency in eHealth systems and strong analytical skills for data-driven decision-making • Excellent communication, leadership, and interpersonal skills to effectively collaborate with diverse teams • Ability to multitask, prioritize, and adapt in a fast-paced environment while maintaining attention to detail • A strategic mindset with a proactive approach to problem-solving and process improvement • Comfort operating with flexibility as assigned scope evolves with business priorities • Bilingual proficiency is preferred but not required • Strong presentation skills and efficiency in Microsoft products.

🏖️ Benefits

• Generous benefits include medical, dental and vision beginning on your first day of employment • 401K with matching • Tuition reimbursement • Employee stock purchase program • 12 company paid holidays and flexible time off (PTO for non-exempt)