Sales Operations Analyst

🕒 June 5

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Tarkett

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1880

🤝 B2B

Manufacturing • B2B

Tarkett is a global leader in the flooring industry, with over 140 years of experience. Originally known as Allibert and Sommer, the company has grown through the talent, values, and commitment of entrepreneurial brands worldwide. Tarkett is dedicated to delivering flooring solutions that prioritize health and wellbeing, climate action, and social responsibility. The company is recognized for its sustainable practices and innovations in low carbon and circular economy solutions. Operating in over 100 countries, Tarkett sells 1. 3 million square meters of flooring every day, driven by its values of commitment, care, collaboration, and creativity. With a diverse range of professional roles, the company is committed to employee development and maintains a strong customer focus, positively impacting local communities.

📋 Description

• Design, build, and maintain Power BI dashboards and reports used by sales leadership, regional managers, and operations stakeholders • Translate business questions into analytical solutions — defining data models, DAX measures, and visual layouts that surface actionable insight • Own the full lifecycle of each BI deliverable: requirements gathering, development, QA, stakeholder review, and ongoing maintenance • Proactively identify opportunities to consolidate, retire, or automate legacy reports that no longer serve a decision-making function • Maintain a data quality scorecard tracking duplicate rates, missing fields, and stale records across key data sources, with periodic reporting to leadership • Produce and distribute routine sales reports — pipeline views, territory summaries, account lists, order recaps — so reps and managers have reliable, consistent data without building it themselves • Support ad hoc analytical requests from sales leadership, providing clean, well-documented outputs with appropriate context and caveats • Identify, propose, and help implement process improvements for manual or inefficient workflows within the sales operations function • Own and maintain sales-related email distribution lists and the external-facing salesperson locator, keeping them accurate as the team evolves • Maintain the Sales Operations SOP library, managing version control and ensuring materials reflect current processes • Administer the Sales Ops SharePoint environment including content organization and permissions management • Administer the CRM platform (Microsoft Dynamics) including user onboarding and offboarding, account setup, permissions, and configuration • Create and maintain customer account records with a focus on deduplication, field completeness, and data accuracy • Conduct routine data audits to identify and resolve quality issues before they surface in reporting or commission calculations • Serve as a cross-functional liaison between Sales Operations, IT, Finance, and HR for CRM and systems-related requests • Administer and maintain rep records in the commission platform, ensuring accurate setup ahead of each compensation cycle • Partner with Sales Operations leadership to flag data discrepancies or configuration issues that could affect payout accuracy.

🎯 Requirements

• 3+ years of experience in a sales operations, business intelligence, or analytically-oriented role • Hands-on Power BI experience including report and dashboard development, DAX measures, and data modeling • Proficiency in Microsoft Excel: pivot tables, complex formulas, structured data management, and analysis-ready output • Hands-on experience with a CRM platform (Microsoft Dynamics preferred; Salesforce or HubSpot also considered) including user administration • Comfort with data quality concepts e.g. duplicate records, missing fields, metric tie-outs • Organized and self-directed; able to manage multiple recurring workflows and project deliverables without close supervision • Clear communicator who can translate analytical outputs for non-technical stakeholders across Sales, Finance, and IT. • NICE TO HAVE • Experience with SAP, Snowflake, IBM Cognos, or similar enterprise ERP and reporting environments • Familiarity with Power Automate or similar workflow automation tools • Exposure to commission or incentive compensation platforms (Spiff, CaptivateIQ, Xactly, or similar) • Experience with Microsoft 365 admin tools and SharePoint site administration • Familiarity with AI-assisted analytics tools or a demonstrated interest in applying emerging tools to analytical workflows.

🏖️ Benefits

• A commitment that Safety is #1 • Competitive benefits, pay, and retirement plan options! • Career growth, stability, and flexible work arrangements. • Responsible Manufacturing – Protecting Our Planet for the Future • We utilize renewable energy and a closed loop recycled water process. • We are committed to reducing greenhouse emissions and water consumption. • We are the only flooring company recognized by the Asthma and Allergy foundation.