Senior Analytics & Insights Analyst

🕒 June 16

🇺🇸 United States – Remote

💵 $96.1k - $120.1k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 55%

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Logo of eHealth, Inc.

eHealth, Inc.

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Post-IPO Equity on 2021-01

Consulting • Healthcare • Logistics

eHealth, Inc. is a technology and services company that connects individuals with healthcare plans and services. The company provides a platform that helps consumers find, compare, and enroll in health insurance plans including Medicare, individual and family health insurance, small business health insurance, and ancillary plans. eHealth also offers advisory services to help guide customers through the complex process of choosing the right plan for their needs.

📋 Description

• Lead analytical initiatives supporting enterprise-level strategic priorities, including sales performance optimization, customer acquisition and retention strategy, and channel attribution modeling • Partner with business stakeholders to define analytical goals and requirements • Translate ambiguous business questions into structured, data-driven analysis • Design and develop advanced analytical models using regression, clustering, classification, and time series forecasting • Create and manage KPI dashboards and reporting tools for marketing campaigns, sales channels, and customer cohorts • Mentor junior analysts and review their work for analytical rigor, clarity, and business relevance • Transform large, complex datasets into actionable insights • Communicate findings through storytelling and visualizations using BI tools such as Tableau and Excel • Collaborate with data engineering teams to define data architecture and pipelines • Conduct deep-dive analyses on customer behaviors, product performance, and retention activity effectiveness • Uncover trends and provide recommendations to business leaders and senior executives

🎯 Requirements

• Bachelor’s degree in a quantitative or technical field (e.g., Mathematics, Economics, Statistics, Computer Science, Data Science) • 5+ years of experience in a business analytics role, ideally within a direct-to-consumer environment • Advanced proficiency in SQL • Ability to manipulate large datasets, build automated workflows, and conduct statistical analyses • Strong understanding of statistical methods, experimental design (e.g., A/B testing), and modeling techniques • Proven experience with BI and data visualization tools such as Tableau and Excel • Prior experience in the Medicare, ACA Health, or broader health insurance industry preferred • Experience with customer retention modeling and lead funnel analysis preferred • Excellent verbal and written communication skills • Ability to explain technical findings to non-technical audiences • Proactive mindset for mentorship, cross-functional collaboration, and continuous improvement preferred

🏖️ Benefits

• Medical, dental and vision beginning on your first day of employment • 401K with matching • Tuition reimbursement • Employee stock purchase program • 12 company paid holidays • Flexible time off (PTO for non-exempt) • Annual performance bonus • Benefits supporting employees’ personal and professional wellness

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