Contract Store Ops Specialist

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

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eHouse Studio

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🤝 B2B

☁️ SaaS

eCommerce • B2B • SaaS

eHouse Studio is a company that specializes in digital commerce transformation. They offer a range of services from building and optimizing commerce experiences to marketing and enterprise integrations. eHouse Studio focuses on utilizing technologies like Shopify Plus to enhance direct-to-consumer and B2B shopping experiences, aiming to increase engagement and boost conversions. They provide tailored strategies, design, and technology solutions to create impactful online shopping experiences. Their services include site redesign, ongoing optimizations, and strategic marketing to help clients achieve sustainable growth in the eCommerce sector.

📋 Description

• Optimization: Utilize reporting and data analysis to identify areas for improvement and optimize store performance, enhancing user experience and driving sales. • Content Population: Manage and update content across client Shopify stores, ensuring accuracy and timeliness. • Product Management: Create, update, and maintain product listings, including pricing, descriptions, and images. • Merchandising: Strategically place and highlight products based on client-specific priorities and preferences, maximizing visibility and sales. • App Management: Install, configure, and manage Shopify apps to enhance store functionality and performance. • Site Experience Management: Build and configure landing pages, manage banners across the site, and set up promotional programs, including sales and gift-with-purchase (GWP) offers. • Core Site Settings: Configure and maintain shipping rules, payment configuration, and related storefront logic. • Store Maintenance: Address and resolve technical issues, bugs, and other operational challenges to ensure smooth store operations. • Customer Service Support: Serve as front-line support for customer-facing inquiries related to the storefront. • Feature Development: Implement new features and improvements to keep clients' stores innovative and competitive. • Analytics & Reporting: Monitor store performance using tools such as Microsoft Clarity, and compile monthly revenue reporting (MTD, YoY, QoQ) to surface insights and drive proactive improvements. • Automation & Workflows: Build and maintain Shopify Flow automations to support inventory management, product tagging, merchandising, customer segmentation, and discount auditing. • Developer Management: Identify when a request exceeds Store Ops scope and requires developer involvement. Own escalated tasks end-to-end, including scoping, developer coordination, and timeline accountability through delivery. • Client Support: Serve as a reliable point of contact for clients while maintaining clear, proactive communication with internal teams on promotions, site changes, and performance updates.

🎯 Requirements

• Proven experience managing Shopify stores or similar e-commerce platforms. • Strong understanding of e-commerce best practices and trends. • Proficient in Shopify's platform, including themes, apps, and integrations. • Excellent problem-solving skills and attention to detail. • Ability to work independently and as part of a team. • Proven experience as a direct client point of contact, with strong client-facing communication and interpersonal skills. • Comfortable managing client relationships independently, without account management support. • Experience with HTML and CSS. • Experience in data analysis and reporting to optimize e-commerce store performance.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development