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Mid-Market Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada – Remote

infoinfo

💵 $74k - $110.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on VelocityEHS's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of VelocityEHS

VelocityEHS

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

VelocityEHS is a SaaS company that provides an integrated environmental, health, safety (EHS) and sustainability software platform for organizations across industries. Its Accelerate® Platform bundles modules for safety, ergonomics, chemical management, contractor safety & permit-to-work, operational risk, and environmental compliance, and it incorporates AI capabilities (VelocityAI / Vēlo) to accelerate incident management, ergonomics assessments, SDS access, regulatory reporting, and GHG/sustainability workflows. VelocityEHS targets EHS leaders at mid-to-large enterprises, offering configurable, real-time tools to improve compliance, reduce risk, and streamline safety and sustainability programs.

📋 Description

• Build and maintain strong relationships with mid-market customers as their primary point of contact • Understand customer business goals, objectives, and challenges to identify opportunities for enhancing use of VelocityEHS software solutions • Conduct regular customer check-ins and business reviews • Assess satisfaction and identify upselling and cross-selling opportunities • Advise customers on software best practices for achieving EHS and ESG goals • Collaborate with internal teams to expand existing accounts and identify product upgrades, additional licenses, and new solutions • Provide internal teams with customer needs, competitive landscape, and market trend information • Develop expertise in VelocityEHS software features, functionality, and technical aspects • Stay current with EHS and ESG regulations, industry trends, and emerging practices • Liaise with customers and internal teams to resolve issues and provide status updates • Support positive customer onboarding experiences and advocate for product and customer-experience improvements • Maintain CRM records and provide account-health, revenue-forecast, and KPI visibility to management • Enhance product and industry knowledge through training, self-study, conferences, and webinars • Share knowledge and insights with the broader team

🎯 Requirements

• 1-3 years of closing, quota-carrying, sales experience • Bachelor's degree in sales, business, environmental science, engineering or a related field (preferred) • Prior experience in account management, customer success, or sales in the software industry, preferably in the EHS or ESG domain • Strong interpersonal and communication skills • Excellent problem-solving and analytical abilities • Ability to manage multiple customer accounts and prioritize tasks effectively • Knowledge of EHS and ESG regulations, best practices, and industry trends is a plus • Proficiency in Tech Stack enablement tools, such as Salesforce, Outreach and Kaia • Self-motivated, result-oriented, and capable of working both independently and collaboratively in a fast-paced environment • Residence anywhere in the U.S. or Canada • Limited potential travel for onsite visits with customers or prospects

🏖️ Benefits

• Variable Pay Program • Comprehensive benefits package • Uncapped variable earning opportunities • Periodic in-person collaboration opportunities

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