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Manager – Change Management, Outsourced Services

🔥 1 minute ago

🐊 Florida, Illinois, +6 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on EisnerAmper's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of EisnerAmper

EisnerAmper

1001 - 5000 employees

Founded 1963

🏥 Healthcare

📦 Logistics

⚖️ Legal

💰 Debt Financing on 2021-08

Healthcare • Logistics • Legal

EisnerAmper is a professional services firm offering businesses, government organizations, and individuals a wide range of accounting, audit, tax, advisory, and outsourcing services. The company specializes in helping clients respond quickly to urgent issues, anticipate opportunities and risks, and grow efficiently. EisnerAmper leverages industry-specific expertise and cutting-edge technologies to provide tailored solutions, supporting clients from various sectors including financial services, healthcare, real estate, and technology. Through their comprehensive approach, EisnerAmper prepares clients for regulatory changes, operational challenges, and strategic growth.

📋 Description

• Lead change management workstreams for outsourced services engagements, business transformations, process improvements, technology implementations, and operating model changes • Develop and execute integrated change strategies covering stakeholder engagement, leadership alignment, communications, readiness, training, adoption, reinforcement, and benefits realization • Advise senior leaders on organizational, operational, role, capability, and workforce impacts of transformation decisions • Conduct change impact, stakeholder, readiness, and adoption-risk assessments • Embed change activities, milestones, resources, risks, and measures into project charters, roadmaps, governance, implementation plans, and decision forums • Build stakeholder strategies across executives, leaders, managers, employees, clients, and other impacted groups • Translate future-state processes, technology, roles, and ways of working into communications, leader toolkits, learning experiences, job aids, and performance support • Define and report readiness, engagement, proficiency, behavior, adoption, and sustainability outcomes • Identify resistance, leadership gaps, competing priorities, and adoption risks, and implement mitigation and reinforcement actions • Guide clients and internal teams through transitions to new processes, technologies, data practices, service models, structures, roles, and ways of working • Establish quality standards and provide strategic oversight of change deliverables • Lead multiple change engagements and workstreams, managing scope, timelines, resources, dependencies, risks, financial performance, and delivery quality • Build client relationships and support solution scoping, proposals, and practice-growth activities • Develop repeatable change methodologies, tools, templates, governance standards, and measurement practices • Lead, coach, and develop change practitioners and cross-functional team members • Evaluate emerging change practices, digital adoption capabilities, analytics, and AI-enabled tools

🎯 Requirements

• Bachelor’s degree in Business, Finance, Accounting, or a related field required • Minimum 6 years of experience leading change management, technology-enabled transformation, process or operating-model change, management consulting, organizational transformation, or related advisory services • Minimum 5 years of experience leading teams and owning change outcomes across complex, multi-workstream projects, programs, or client engagements • Demonstrated experience leading people and adoption strategies for complex transformations • Experience advising senior executives, decision owners, and cross-functional stakeholders in a client-facing or consulting environment • Deep knowledge of change strategy, organizational readiness, stakeholder engagement, leadership alignment, communications, learning, adoption, reinforcement, and sustainability • Experience integrating change management into technology implementations, process redesign, service delivery transformation, operating-model change, or organizational transitions • Ability to translate future-state designs and business impacts into audience-specific change interventions and implementation plans • Ability to define adoption outcomes, establish measures, use data to identify risk, and evaluate sustained behavioral and business results • Strong executive presence and exceptional facilitation, influence, written, verbal, and presentation skills • Ability to build trusted relationships and support solution development, proposal efforts, and engagement expansion • Strong analytical, organizational, and problem-solving skills; ability to manage ambiguity, competing priorities, and multiple complex engagements • Proficiency with Microsoft Office Suite, including PowerPoint, Excel, Word, Teams, and SharePoint • Master’s degree preferred • Prosci, CCMP, PMP, or comparable certification preferred • Familiarity with project, collaboration, digital adoption, change analytics, and AI-enabled productivity tools preferred

🏖️ Benefits

• Flexibility to manage days in support of work/life balance • Culture recognized with multiple top “Places to Work” awards • Professional development and career growth opportunities • Team-based culture of creativity and collaboration • Tools, technology, and resources to support professional success

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