Director, Enterprise Epic Applications – Clinical

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🗻 New Hampshire, New Mexico, +3 more states – Remote

🗻 New Hampshire – Remote 🌶️ New Mexico – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🦬 Wyoming – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Elliot Hospital

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1898

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Elliot Hospital is the largest provider of comprehensive healthcare services in Southern New Hampshire. As part of Elliot Health System, it offers a wide range of medical services including arthritis/rheumatology, behavioral health, cancer care, cardiology, diabetes services, imaging, inpatient care, maternity, orthopaedics, pain management, pediatrics, primary care, rehabilitation, respiratory care, surgery, trauma, and more. Elliot Hospital is home to Manchester’s only Level III Neonatal Intensive Care Unit and designated Level II Regional Trauma Center. The hospital also offers innovative services such as VirtualER for remote emergency care. Elliot Health System is a part of SolutionHealth and is a clinical affiliate of Massachusetts General Hospital.

📋 Description

• Lead the strategic direction, operational performance, and ongoing optimization of enterprise clinical application portfolios. • Provide strategic leadership for Epic and third-party clinical applications supporting inpatient, ambulatory, home care, and ancillary care delivery. • Translate clinical and operational needs into application strategy, prioritization, and execution plans. • Own the clinical roadmap for assigned Epic clinical domains, including upgrades and adoption of new functionality. • Lead participation in Epic programs such as Gold Stars, Honor Roll, and Staying Current. • Establish an Epic-first optimization approach while integrating and governing third-party clinical systems. • Ensure clinical application services support patient safety, regulatory compliance, operational resilience, data integrity, and interoperability. • Drive modernization initiatives to reduce cognitive burden, streamline documentation, improve decision support, and enhance clinician usability. • Partner with Revenue Cycle Applications leadership and other IT leaders to govern shared functionality, platforms, and dependencies. • Establish multiyear clinical application strategies and roadmaps balancing innovation, technical debt reduction, stability, and sustainability. • Represent the Clinical Applications portfolio in enterprise planning, governance, and prioritization forums. • Lead, coach, and develop managers and senior staff; oversee talent, succession, performance, staffing, and retention. • Manage portfolio operations, demand, capacity, investments, service performance, risks, dependencies, budgets, forecasts, costs, and value realization. • Establish Agile, ITIL-aligned, product-oriented, and outcome-focused delivery practices. • Build trusted relationships with clinical, business, executive, nursing, provider, informatics, and operational stakeholders. • Communicate portfolio priorities, performance, risks, dependencies, tradeoffs, and changes affecting patient care or operations.

🎯 Requirements

• Bachelor’s degree in healthcare, Information Technology, Business, or related field, or equivalent substantial progressive work experience, certifications, and education. • Epic certification in multiple modules relevant to portfolio responsibilities. • ITIL Foundation Certification within 6 months of hire. • Minimum of seven (7) years of combined IT/Healthcare experience. • Minimum of three (3) years of experience managing Epic applications. • Experience leading clinical application portfolios and enterprise technology strategy. • Experience with Epic clinical applications supporting inpatient, ambulatory, home care, and ancillary care. • Knowledge of clinical workflows, regulatory requirements, patient safety, interoperability, and clinical application optimization. • Ability to lead managers and senior staff and oversee hiring, development, succession, retention, performance, and staffing. • Work shift: M-F Days, with occasional after-hours work.

🏖️ Benefits

• Full-time employment • M-F Days work shift • Occasional after-hours schedule is specified