MLS Approvals Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Elm Street

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💼 Consulting

📣 Marketing

🏠 Real Estate

Consulting • Marketing • Real Estate

Elm Street is a provider of integrated, end-to-end technology and marketing solutions for real estate professionals. The company offers a suite of cloud-based tools — including IDX Broker, IXACT Contact, OutboundEngine, Aiva, and VoicePad — to help agents, brokers, teams, and developer partners capture leads, manage contacts, build MLS-integrated websites, automate marketing, and streamline workflows. Elm Street positions itself as a SaaS platform combining innovative technology, marketing expertise, and dedicated support to help real estate businesses connect, convert, and retain clients.

📋 Description

• Lead Elm Street’s MLS Approvals team • Serve as the company subject-matter expert on MLS data • Own the end-to-end process for obtaining and maintaining MLS data access • Manage IDX and back-office feed agreements, credentials, and activation across MLS vendor platforms • Respond to escalated customer service and MLS compliance-related issues • Interpret MLS rules, IDX display requirements, data licensing agreements, and industry policy changes • Translate rules and policies into clear product requirements • Ensure products and contractual obligations remain compliant • Identify and drive process improvements, workflow automation, tooling, and integrations with Zendesk, Jira, and internal middleware • Build and maintain relationships with MLS staff, data vendors, platforms, and industry partners • Represent Elm Street in MLS and industry conversations • Lead and develop the MLS Approvals team and set goals aligned with company priorities • Partner with Data and Engineering on new MLS launches, data issues, and initiatives to scale and automate approvals • Report to the Director of Customer Success

🎯 Requirements

• Advanced written and verbal communication skills • Ability to explain technical and policy concepts to MLS partners, engineers, and customers • Ability to work with data, build reports, and analyze metrics, costs, and trends • Advanced problem-solving ability in environments with limited standardization • Ability to interpret technical documentation, MLS rules, and contract language • Advanced ability to train and utilize Jira, Confluence, Zendesk, and native middleware systems • Expert-level knowledge of MLS operations, data licensing, IDX policy, and real estate technology products • Bachelor’s degree in Information Systems, Business, Real Estate, or a related field, or equivalent experience (preferred) • 4+ years of experience in real estate technology, MLS operations, or a related technical role (preferred) • Minimum of 3 years of hands-on experience with MLS data access, approvals, or data licensing (preferred) • Must be located anywhere in the United States • Must be legally authorized to work in the U.S. without visa sponsorship, now or in the future

🏖️ Benefits

• Fully remote work • No relocation required • Base salary of $85,000–$95,000 annually • Equal opportunity employment • Reasonable accommodations throughout the application and employment process • E-Verify participation