Trainer – Technical Writer

Job not on LinkedIn

🔥 8 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $40 - $50 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ELYON International

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ELYON International is a company specializing in IT modernization solutions for both commercial businesses and government agencies. With over 26 years in business and a team of 180 consultants operating across 22 states, ELYON offers a wide range of services including infrastructure, application, data, and security modernization. The company emphasizes an outcomes-based approach to revamp IT ecosystems, ensuring organizations keep up with technological advancements. ELYON also provides cybersecurity and risk management, cloud services, IT workforce solutions, and identity and access management to enhance operational efficiency and security. Their solutions are designed to enhance both business competitiveness and governmental responsiveness in the rapidly evolving digital landscape.

📋 Description

• Develop, edit, and maintain technical and end-user documentation for enterprise applications and business processes • Create user guides, system manuals, standard operating procedures, quick-reference guides, FAQs, job aids, and knowledge-base content • Translate complex technical information into clear documentation for technical and non-technical audiences • Collaborate with SMEs, developers, engineers, business analysts, and stakeholders to gather and validate documentation requirements • Maintain documentation throughout application releases, enhancements, and process changes • Establish consistent documentation templates, terminology, formatting, and quality standards • Manage document revisions, version control, and review cycles • Review existing documentation and improve usability, accuracy, and consistency • Design and develop instructor-led, virtual, and self-paced training materials • Develop training presentations, facilitator guides, participant guides, exercises, job aids, and other learning resources • Deliver technical and application training to end users and stakeholder groups • Conduct training needs assessments and identify learning requirements for new systems or functionality • Collaborate with SMEs to develop accurate course content and learning objectives • Support train-the-trainer initiatives and knowledge transfer activities • Collect feedback and evaluate training effectiveness • Support user adoption for system implementations, upgrades, and modernization initiatives

🎯 Requirements

• Bachelor's degree in Technical Communication, English, Communications, Instructional Design, Education, Information Technology, or a related discipline, or equivalent relevant experience • 5+ years of experience in technical writing, instructional design, technical training, or a combination of these areas • Demonstrated experience creating technical and end-user documentation for software or enterprise technology • Experience developing training materials and delivering technical or application-based training • Ability to translate complex technical concepts into concise, understandable content • Experience collaborating with technical SMEs and business stakeholders • Strong writing, editing, proofreading, presentation, and facilitation skills • Experience developing content for both technical and non-technical audiences • Strong organizational skills and ability to manage multiple documentation and training deliverables • Familiarity with Agile software development or technology implementation environments • Proficiency with Microsoft Office applications and modern collaboration/documentation platforms • Ability to meet applicable federal background investigation requirements • Preferred: Experience supporting federal government, federal healthcare, health IT, or other large technology modernization programs • Preferred: Experience developing training and documentation for enterprise software applications • Preferred: Experience supporting system implementations, migrations, or modernization initiatives • Preferred: Knowledge of accessibility considerations, including Section 508, for electronic documents and training content • Preferred: Experience with learning management systems (LMS) • Preferred: Experience developing eLearning or computer-based training • Preferred: Familiarity with Articulate 360, Adobe Captivate, Camtasia, SharePoint, or Confluence • Preferred: Experience supporting Agile or SAFe delivery environments

🏖️ Benefits

• Paid sick leave • Medical/Dental (optional) • 401 (k) Retirement Plan (optional) • Employer Paid Life Insurance • Employer Paid Short Term Disability • Optional Life Insurance