Director, Customer Development Integration Management Office

Job not on LinkedIn

🔥 22 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Kimberly-Clark

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Consumer Goods • Healthcare

Kimberly-Clark is a global leader in providing essential health and hygiene products, with a history spanning over 150 years. Employing approximately 44,000 individuals, the company creates trusted brands such as Huggies®, Kleenex®, and Kotex®, which meet the everyday needs of people in more than 175 countries. Committed to sustainability and innovation, Kimberly-Clark cultivates a culture of care and community engagement, striving to improve the health and well-being of individuals and the planet.

📋 Description

• Lead the North America Customer Development integration agenda • Own the integrated Customer Development roadmap, governance, risk and dependency management, business readiness, and leadership reporting • Establish and manage IMO governance, operating rhythms, leadership reviews, and escalation processes • Drive accountability against commitments • Structure and solve complex integration challenges and develop fact-based recommendations • Coordinate dependencies across Customer Development and enabling functions • Align with the broader North America integration • Identify and resolve risks, resource constraints, execution gaps, and cross-workstream issues • Coordinate organizational, process, system, customer, and ways-of-working readiness across major integration milestones • Report integration progress, risks, decisions, and areas requiring leadership intervention to senior leaders • Engage and influence senior stakeholders across both organizations • Ensure integration decisions consider customer impact and protect continuity of customer relationships • Lead complex, cross-functional programs with multiple workstreams and interdependencies • Translate integration decisions into successful business adoption • Drive alignment, resolve critical issues, and ensure integration priorities are delivered across Customer Development, DCC, Finance, Supply Chain, DTS, RGM, Customer Logistics, and other functions

🎯 Requirements

• Bachelor's degree required; MBA or relevant advanced degree preferred • 7+ years of business experience in customer development, digital commerce, integration management, strategy, transformation, program management, or related fields • Experience leading complex, cross-functional initiatives within a large organization • Experience with large-scale integration, transformation, organizational change, or business process initiatives strongly preferred • Management consulting, corporate strategy, IMO/PMI, CPG, retail, or commercial experience preferred • Demonstrated ability to work with and influence senior leaders • Strong customer perspective, strategy, integration, and program management capabilities • Ability to bring structure to ambiguity and translate strategy into execution • Strong written, verbal, presentation, and PowerPoint skills • Strong understanding of business risks, opportunities, and tradeoffs • Ability to drive accountability across senior stakeholders without direct authority • Understanding of organizational dynamics and business adoption • Strong understanding of CPG, retail, customers, and commercial organizations • Highly motivated self-starter able to operate effectively in a fast-paced environment with evolving priorities • Proven ability to work effectively across functions and organizations • Employment subject to verification of local policies and pre-screening tests, which may include drug screening, background check, and DMV check

🏖️ Benefits

• Flexible work model blending remote work with intentional in-person collaboration • Target bonus eligibility • Comprehensive benefits suite • 401(k) plan • Profit Sharing plan • In-country relocation support, subject to applicable mobility policies and Kimberly-Clark’s discretion

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