Associate Customer Account Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $55.6k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Employ Humanity

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

💼 Consulting

📣 Marketing

👥 HR Tech

Consulting • Marketing • HR Tech

Employ Humanity is a leadership development and culture design firm founded by Bill Marklein that helps organizations build servant leadership, stronger workplace culture, and employer branding through keynote speaking, workshops, conferences, training programs (including Sunday Night Leadership®), team courses, and strategic retreats. The company organizes events like Leadership Day at Lambeau Field, offers speaking and corporate training services, and promotes workplace excellence and employee engagement to business audiences. Employ Humanity also maintains a large social audience and supports membership, nominations, and awards to celebrate leadership and great workplaces.

📋 Description

• Own expansion opportunities across an assigned portfolio of existing low-touch customers from initial outreach through close • Partner with high-touch CAMs to identify and qualify expansion opportunities • Conduct outbound calls and personalized outreach cadences to uncover upsell and cross-sell opportunities • Build relationships across multiple stakeholders within accounts • Prepare for customer interactions using usage data, account history, and prior notes • Lead customer meetings and conceptual product walkthroughs connecting products to customer goals, outcomes, and ROI • Partner with CX on renewals and lead the expansion conversation • Follow up promptly on leads • Maintain accurate Salesforce notes and updates and contribute to the Weekly Expansion Forecast Meeting • Consult on RFPs and coordinate accurate, timely responses across teams • Develop sales skills through coaching, call reviews, enablement sessions, and deal exposure

🎯 Requirements

• 2–3 years of proven success in B2B sales, account management, customer success, or SDR/BDR roles • Experience selling SaaS or HR technology solutions • Familiarity with Salesforce, Gong, Highspot, or ZoomInfo • Comfort with high-volume outbound calling and personalized outreach • Ability to build relationships and multi-thread across account stakeholders • Ability to connect product capabilities to customer goals, business outcomes, and ROI • Strong organizational skills and discipline to keep Salesforce updated • Resilience and ability to handle rejection while maintaining performance • Coachability and willingness to apply feedback quickly • Curiosity about products and commitment to staying current on releases and roadmap • Collaborative, responsive working style with CX, Security, Finance, and Legal • Competitive mindset focused on achieving and exceeding quota • Strong motivation to build a long-term career in sales • Clear and confident communication skills

🏖️ Benefits

• Remote-first culture with flexible work scheduling • Unlimited PTO • Medical, dental, and vision coverage • Training, mentorship, and learning and development resources • Career development opportunities • Virtual-first rituals and regular in-person meetups

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