
10,000+ employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $114k - $165.3k / year
⏰ Full Time
🔴 Lead
🧐 Business Analyst
🦅 H1B Visa Sponsor
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10,000+ employees
💸 Finance
💳 Fintech
👥 B2C
Finance • Fintech • B2C
Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.
• Lead collaboration with cross-functional teams in an Agile environment to gather and document business requirements for software development projects • Analyze and translate business needs into user stories aligned with project goals • Conduct complex and critical work independently, exercising judgment and influencing best practices • Facilitate communication between business stakeholders and development teams • Conduct interviews, story mapping, storyboarding, workflow analysis, process analysis, and observation sessions • Analyze existing systems and processes to identify improvement and efficiency opportunities • Work with Quality Assurance and Engineers to review story requirements and validate system functionality • Troubleshoot issues, conduct impact analysis, and recommend solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Stay informed about business analysis and Agile best practices and emerging trends • Coach and mentor other Analysts and lead the Analyst community COE within the Value stream • Develop solutions to complex business problems with Architects and System Analysts • Participate in future application roadmaps and improve application scalability and resilience • Serve as a key point of contact for business queries, particularly during major incidents
• 10+ years of relevant work experience working with development and systems teams as a Lead Business Systems Analyst • Ability to analyze complex business processes and identify areas for improvement • Ability to identify and solve business problems through innovative and practical solutions • Effective communication skills to understand stakeholder needs and clearly convey technical information • Proficiency in collecting, documenting, and managing system requirements from stakeholders • Understanding of technology and systems, including highly complex multi-platform applications and databases • Effective documentation skills for comprehensive reports, manuals, workflows, and specifications • Ability to manage tasks, timelines, and resources effectively • Flexibility and adaptability to changes in project scope, requirements, or technological advancements • High proficiency with SQL, Toad, MS Access, Excel, and/or SharePoint • Strong knowledge of Agile development methodology, including Jira and Confluence • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable, including CPT/OPT • Bachelor’s degree in a related field (sets you apart) • Experience with Agile principles (sets you apart) • Prior production support and troubleshooting experience (sets you apart) • Experience as a QA or Developer (sets you apart)
• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. • Bonus program opportunity for non-sales positions • Reliable high-speed internet with a wired connection and a suitable home workspace required for remote and hybrid positions • Necessary computer equipment provided
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