Senior Product Manager – Digital Brokerage, Investing Experience

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $114k - $165.3k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Refine the vision and roadmap for Empower’s digital brokerage experience across Stock Plan Services, existing brokerage capabilities, and the native Empower investing experience • Define product strategy connecting Empower Personal Dashboard, OptionTrax, Pershing’s NetX Investor, and emerging native brokerage capabilities • Identify opportunities to eliminate fragmentation across workplace equity, brokerage accounts, and customers’ broader financial lives • Shape and build next-generation brokerage capabilities using customer expectations and best practices from digital investing platforms • Own end-to-end experiences for stock plan participants, including equity awards, holdings, transactions, account experiences, and transitions into broader investing and wealth-building journeys • Translate brokerage, equity compensation, operational, regulatory, and technology requirements into simple customer experiences • Partner with engineering, design, research, operations, compliance, business teams, and external providers from discovery through launch and optimization • Maintain ownership of the end customer experience while partnering with brokerage, clearing, custody, stock plan, and technology providers • Conduct qualitative research, usability testing, behavioral analysis, competitive research, and direct customer feedback • Define and track success measures across adoption, engagement, satisfaction, transaction behavior, asset retention and consolidation, and digital experience • Use experimentation, analytics, rapid validation, and customer feedback to improve the product • Manage the full product lifecycle from problem definition and strategy through requirements, prioritization, delivery, launch, measurement, and iteration • Influence Empower’s longer-term investing strategy by identifying new capabilities and experiences

🎯 Requirements

• Bachelor's degree or equivalent experience • 7+ years of product management experience, including significant experience building and leading complex digital consumer financial products • Directly relevant experience with digital brokerage, Stock Plan Services, equity compensation, or investing products • Strong understanding of customer journeys and infrastructure supporting brokerage and equity compensation experiences • Experience designing digital experiences for stock plan participants, including familiarity with equity awards and the employee equity compensation lifecycle • Strong understanding of brokerage customer experiences, including account opening, funding, positions and balances, trading, transactions, statements, servicing, and portfolio experiences • Ability to simplify technically and operationally complex financial products into intuitive customer experiences • Experience working across internal platforms and third-party providers • Experience owning the full product lifecycle from customer discovery and product strategy through execution, launch, measurement, and optimization • Strong product judgment and appreciation for excellent consumer product design • Strong analytical skills using quantitative and qualitative insights • Excellent communication and storytelling skills • Ability to influence senior leaders and align cross-functional stakeholders • Strong customer orientation and ability to solve complex customer and business problems • Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable, including CPT/OPT • Preferred: 3+ years of directly relevant Stock Plan Services, brokerage, or investing experience • Preferred: experience with equity compensation products, direct-to-consumer brokerage, third-party brokerage infrastructure, regulated financial services, fintech, and emerging investing trends • MBA or other relevant advanced degree is a plus

🏖️ Benefits

• Medical, dental, vision and life insurance • 401(k) plan with generous company matching contributions (up to 6%) • Financial advisory services • Potential company discretionary contribution • Broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment with the option to wear jeans • Generous paid time off upon hire • Paid time off program • Ten paid company holidays • Three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Paid parental leave • Paid short- and long-term disability • Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) • Reliable high-speed internet with a wired connection and a suitable home workspace for remote work • Necessary computer equipment provided