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Scrum Master

🔥 12 hours ago

🇺🇸 United States – Remote

đź’µ $87.3k - $135.2k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

⚡️ Scrum Master + Agile Coach

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Logo of Empower AI

Empower AI

501 - 1000 employees

Founded 1989

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Empower AI, formerly known as NCI, is a company that enhances the capabilities of public sector teams through advanced artificial intelligence solutions. With a focus on federal agencies, Empower AI leverages its extensive technical expertise to address complex challenges in both Civilian and Defense missions, enabling government leaders to boost workforce productivity and make informed decisions quickly. The company's offerings encompass a range of specialties, including AI, cybersecurity, software development, and cloud migration, aimed at facilitating meaningful transformation within government operations.

đź“‹ Description

• Facilitate Agile ceremonies for assigned delivery teams, including sprint planning, daily scrums, backlog refinement, sprint reviews, retrospectives, and release-planning activities • Partner with Government product owners and technical leads to maintain a prioritized backlog aligned to mission outcomes • Coach teams and stakeholders on Scrum values, Agile practices, estimation, acceptance criteria, Definition of Ready, Definition of Done, and continuous improvement • Identify, track, and remove impediments; coordinate resolution of cross-team dependencies, environmental constraints, approvals, and resource conflicts • Maintain delivery metrics and dashboards, including sprint velocity, burndown or burnup, backlog health, work in progress, release readiness, and impediment status • Communicate meaningful trends and risks to program leadership and Government stakeholders • Coordinate demonstrations of completed work, support User Acceptance Testing, and ensure stories close only after documented stakeholder acceptance and required evidence are complete • Facilitate retrospectives and maintain actionable improvement plans • Support planning and coordination across application development, ITSM platform development, automation, analytics, UX, cybersecurity, infrastructure, and service management teams • Ensure Agile delivery aligns with Government change, configuration, release, security, and quality-management processes, including test evidence, release notes, rollback plans, and approvals • Assist with dependency mapping, risk management, capacity planning, and roadmap development • Promote disciplined use of approved work-management and collaboration tools; maintain sprint artifacts, decision records, action items, and status reporting • Support transition of work from development through deployment and operational support, including knowledge transfer and post-implementation reviews

🎯 Requirements

• Bachelor's degree and a minimum of 5 years of related experience; an additional 4 years of related experience may be substituted for the degree • Must be a U.S. Citizen • Must have an Active Secret Clearance (favorably adjudicated T3/T3R) to start • Must be within investigation scope and/or currently enrolled in Continuous Evaluation / Continuous Vetting • Demonstrated ability to work independently, analyze problems, determine the appropriate course of action, and exercise discretion and independent judgment with limited day-to-day supervision • Minimum of 3 years of experience serving as a Scrum Master, Agile Delivery Lead, or Agile Coach for software development or IT-service delivery teams • Demonstrated experience facilitating Scrum ceremonies, managing impediments and dependencies, and coaching cross-functional teams and stakeholders in Agile practices • Experience translating business needs into well-formed user stories, acceptance criteria, and prioritized backlog items with product owners and technical teams • Experience with Agile work-management tools such as Jira, Azure DevOps, ServiceNow Agile Development, or comparable platforms • Experience with Agile metrics, delivery reporting, risk management, sprint forecasting, and stakeholder communications • Experience supporting User Acceptance Testing, formal stakeholder demonstrations, and controlled release or change management processes • Strong facilitation, conflict-resolution, organizational, written, and verbal communication skills • Sitting for long periods • Standing for long periods • Ambulate throughout an office • Ambulate between several buildings • Stoop, kneel, crouch, or crawl as required • Repeatedly lift and carry weight up to 35 pounds • Travel by land or air transportation 10% • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or comparable Agile certification (desired) • ITIL 4 Foundation or higher certification (desired) • Experience supporting Department of War, DoD, Intelligence Community, or other compliance-driven Federal IT environments (desired) • Experience with ServiceNow Agile Development, Jira, Azure DevOps, or comparable work-management tools (desired) • Experience with customer-experience metrics, dashboards, automation, Power BI, or service-portal modernization (desired) • Experience scaling Agile delivery across multiple teams and coordinating program increments, releases, or enterprise roadmaps (desired)

🏖️ Benefits

• Salaried, FLSA-exempt position • 2024 Military Friendly Employer recognition • Commitment to hiring and supporting active-duty and veteran employees

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