Client Delivery Manager – Revenue Cycle

🔥 0 minutes ago

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

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Logo of EnableComp

EnableComp

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 Venture Round on 2022-07

Consulting • Insurance • Logistics

EnableComp is a company that specializes in revenue cycle management (RCM) for healthcare providers and health systems across the United States. They focus on processing complex claims related to Veterans Administration, Workers' Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid, as well as denial management for all payer classes. By leveraging intelligent automation and their proprietary E360 RCM™ platform, EnableComp helps healthcare providers increase revenue, control costs, and streamline billing processes. With expertise in handling complex claims, the company ensures accurate and timely reimbursement, providing significant uplift to collections and improving the financial performance of its clients.

📋 Description

• Independently manage operational alignment for assigned client accounts • Develop working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies • Translate operational performance data into narratives describing drivers, risks, and opportunities • Identify trends, risks, and misalignment and recommend corrective actions • Align client expectations with internal capabilities and constraints • Monitor performance indicators and inventory health • Lead root cause analysis with Revenue Services and internal teams • Develop, track, and validate outcome-oriented action plans • Determine when and how to escalate issues with analysis and recommended paths forward • Prepare and facilitate monthly operational reviews and recurring client touchpoints • Develop client-tailored agendas, reporting narratives, and discussion materials • Lead client discussions and document outcomes, decisions, and action items • Partner with Revenue Services leadership and operational teams • Coordinate with Client Success, Implementation, Product, and Technology teams • Lead internal account reviews and align stakeholders on priorities, risks, and commitments • Advocate for client needs while balancing enterprise standards and scalability • Maintain accurate documentation in CRM and internal systems • Apply Client Alignment methodologies and standards • Identify systemic issues and improvement opportunities across the client portfolio • Contribute to process improvements, workflow refinement, and documentation updates • Support onboarding and knowledge transfer for new team members • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments • Foundational understanding of operational workflows, data interpretation, and client support models • Strong written and verbal communication skills • Demonstrated ability to independently manage client relationships and operational discussions • Strong analytical skills and ability to translate data into actionable insight • Client-facing presentation experience • Ability to influence without authority in cross-functional environments • Timely and regular attendance • Equivalent combination of education and experience will be considered • Consultative mindset focused on problem-solving and continuous improvement • Strong organizational skills and attention to detail • Ability to receive and apply feedback • Professional presence appropriate for client-facing interactions • Willingness to learn and adapt in a dynamic operational environment • Ability to escalate issues appropriately with clarity and confidence

🏖️ Benefits

• Full-time employment • Professional growth and development opportunities • Tools, resources, and support for career growth • Flexible, family-oriented work culture • Work-life balance support • Remote work arrangement

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